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Report: #1380635

Complaint Review: Derma Refresh - Stanton California

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  • Updated:
  • Reported By: karen2311 — Snellville Georgia USA
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  • Derma Refresh 10960 Boatman Ave Stanton, California USA

Derma Refresh Ageless Eye RevitalizeBlissful moisturizer Charged me for the product before it was received. I called and cancelled any future orders and returned the product to them. Stanton California

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In March of 2017 I ordered ageless eye reviatlizer and Blissful facial cream from something I saw on Face book.  You pay them $5.95 for shipping and have a 14 day trial period.  Then if you do not cancel the charged me $94 and $104.  The product took 13 days to arrive at which time I was out of town.  As soon as I was able I cancelled and called to speak to them about the trial period.  I immediately returned the product for a full refund as promised.  I received a credit for the $94 but not the $104.  I have been calling them weekly about the other refund.  They keep telling me there is an invalid processing problem with my card and to contact my bank.  The bank says there is no such thing or reason why the credit cannot be issued.  The company then promised to send me a check over 40 days ago.  NO CHECK!   I still call them weekely but keep getting the runaround and lots of apologies.  

 

This report was posted on Ripoff Report on 06/22/2017 01:03 PM and is a permanent record located here: https://www.ripoffreport.com/reports/derma-refresh/stanton-california-90680/derma-refresh-ageless-eye-revitalizeblissful-moisturizer-charged-me-for-the-product-befor-1380635. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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