Complaint Review: dhcameras - Select State/Province
- dhcameras Select State/Province USA
- Phone:
- Web: dhcameras.com
- Category: Cameras & Video
dhcameras Stole my money, didn't deliver Internet
*Author of original report: Contact has been made.
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On February 5th, 2014, I placed an order to DHCameras for a replacement part for my Nikon camera. According to the site, it would take 3-5 days to ship. A couple days after placing the order, my account was charged the $15 or so, and the item said "Awaiting pickup".
It is now February 17, 2014, and my items status is still the same; no tracking information or anything. the money has been pulled from my account.
There is NO possibly way to contact these people. There is NO information on their website. The only thing I have found, was in an email, it said "If you have any questions, reply to this email...blah blah blah".
Even though I have sent countless emails, I have gotten ZERO responses. And, since the transaction was already made, my bank won't cancel the transaction.
This report was posted on Ripoff Report on 02/17/2014 10:53 AM and is a permanent record located here: https://www.ripoffreport.com/reports/dhcameras/select-stateprovince/dhcameras-stole-my-money-didnt-deliver-internet-1124157. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
Contact has been made.
AUTHOR: pfilea - ()
SUBMITTED: Tuesday, February 18, 2014
It had seemed that my responses, in a nice, calm, and professional manor, weren't getting any responses. So, although I am not proud of it, I tried the opposite.
I sent several mean, angry, outraged emails to DHCameras demanding either:
a) They send my product
b) my money is refunded
c) I am compensated in some sort of way
After a couple days, I recieved a new email saying the order had been updated, but there was no change in it, but no apology or personal response.
Today, I recieved another email saying that, in fact, my order is now shipped, and contained a tracking number.
-There was no apology, no personal response, nor who the item was shipping through. I will not be satisfied until I recieve my item.
This website is a complete joke.
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