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Ripoff Report | DietPatch Review - Internet, Arizona - Dietpatch ordered
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Report: #853944

Complaint Review: DietPatch - Internet Arizona

  • Submitted:
  • Updated:
  • Reported By: Jim — GEORGETOWN Kentucky United States of America
  • Author Not Confirmed What's this?
  • Why?
  • DietPatch ? AZ Internet, Arizona United States of America

DietPatch Ordered Diet Patch for trial after 10-days i was dizzy&light headed saw my DR.& he advised me to stop using the Diet Patch Internet, Arizona

*UPDATE Employee: Customer Signed Up For A Trial

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Received Diet Patches,&started using per trial after 2-wks i experienced dizzy spells & light headed feeling .Contacted my Dr.&he advised me to stop using the patch, so i called to cancel ANY further shipping,& billing to my Visa card was told OK then i received by C-Card statement & SAW i was charged $89.99 anyway!!!!contacted Diet Patch &was told they would credit 50% /$44.99 but NOT  all !!i asked why &was told that was their poicy,i feel i was ripped off tosay the least!!

This report was posted on Ripoff Report on 03/14/2012 04:39 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dietpatch/internet-arizona-/dietpatch-ordered-diet-patch-for-trial-after-10-days-i-was-dizzylight-headed-saw-my-dr-853944. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
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0Employee/Owner

#1 UPDATE Employee

Customer Signed Up For A Trial

AUTHOR: DietPatchToday - (United States of America)

POSTED: Monday, March 19, 2012

Customer signed up for a 14 day trial, agreeing to the terms and conditions that they would be billed the full price if they did not cancel before the 14 day trial period had ended.

Customer can see the last step of the order page here that shows the terms and conditions box is required to be checked (Also notice the condensed version of the terms to the left of the page as well):
www.dietpatchtoday.com/order.php

The full terms and conditions the customer agreed to are located here (They can also be clicked on on the order page, on the home page, and in the email sent to the customer after their trial order was placed):
www.dietpatchtoday.com/terms.htm

The customer was sent the 14 day trial and the product was delivered to the customer.

Customer did not cancel within the 14 days like agreed to if they did not want to pay for the product and was charged the full price for the product.

The trial period does begin on the order date and that is disclosed both on the order page, the terms and conditions that are required to be agreed to, on the main website, and a link to the terms and conditions are emailed to the customer with their order. We extend trials all the time for people who email or call in before the 14 day window has passed and are always happy to give customers more time to try the product.

We also allow customers to return the product if it is not used for a refund if that is what the customer wishes to do. We do not do anything that is not disclosed on our website, is required to be agreed to before placing an order, and is sent to the customer.

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