Dim Out Shoes, Dim Out shoes, liar, online order, refund, no, rip off, stole, took, cheaper Palmetto Florida

On January 31, 2008 I ordered a pair of shoes, for work, from Dimout. They were supposed to be delivered in 5 days or less.

Nothing.

So I waited another week.

Nothing.

So I called them and emailed them. Finally after waiting, they notified me the shoes I ordered from them weren't even in Stock.

They said they were refunding my money and it would take 3-4 business days.

Nothing.

Since than every 4-5 business days I have written and called. I keep getting the same run around. That they will send it "down" and have it refunded, it should be back in my account in 3-4 business days.

Not only that but I have since then found the same shoes for 10 dollars cheaper somewhere else online. What a Rip-off.

Their customer service is really upsetting. They won't answer my calls and they take a rather long time responding to emails.

When you email the president, etc. It just goes to a common employee. I get no resolve with them at all. They also won't answer my calls anymore. I have requested a charge back, but that will take another 10 days, if I even get one...

Lindsay
Streamwood, Illinois
U.S.A.