Complaint Review: Direct Connect Communications - Phoenix Arizona
- Direct Connect Communications 5025 N. Central Ave #449 Phoenix, Arizona United States of America
- Phone: 888-452-1432
- Web: www.directconnectcommunications.com
- Category:
Direct Connect Communications Direct Connect Communications Gladly took my money, told me they don't babysit their employees Phoenix, Arizona
*General Comment: Direct Connect Coummunications & Money by Web work as a tag team!
*General Comment: Direct Connect Coummunications & Money by Web work as a tag team!
*UPDATE Employee: Incorrect Company
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Was welcomed with open arms after paying money. Got info in mail with instructions on how to get started. Followed through on instructions until I could not get in to one of the web sites listed. (Seems it was being refurbished, try again in a few days).
The web site that I was trying to connect to had the User Guide. So I was stuck. The next thing was to call customer service which I did. Not a good experience unless you like to be put down and told that they do not hold your hand, nor babysit their employees.
Called the 1st person I had talked to, left voice mail, got reply 2 days later. Told I would be called by another and that she would fill out paperwork for me to get my money back. This 2nd person called me back and said she couldn't do that but would talk to a manager and call me back. Have not heard back yet, that was Friday, this is Tuesday.
Also looked with company up on the BBB, Better Business Bureau, they got an F for a grade if I read it correctly!
At this point it is still unresolved.
Please, please, do NOT sign up with this company!!
This report was posted on Ripoff Report on 02/23/2010 01:10 PM and is a permanent record located here: https://www.ripoffreport.com/reports/direct-connect-communications/phoenix-arizona-85012/direct-connect-communications-direct-connect-communications-gladly-took-my-money-told-me-573791. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 General Comment
Direct Connect Coummunications & Money by Web work as a tag team!
AUTHOR: Kristi - (United States of America)
SUBMITTED: Wednesday, June 09, 2010
See how they work this?
This is how Direct Connect Communications was able to keep their A rating with the BBB for so long & why Money by Web is NOT mentioned until it is time to hand over your credit card info.
Anytime the two are linked together in a complaint, DCC acts like they have nothing to do with MbW & ask for the name to "be corrected".
Oh, trust me.
They had it right the first time!
Those of us that have been ripped-off by BOTH Direct Connect Communications & Money by Web, working as a team, know better.
I want to know why the BBB rated DCC with an A rating back in January 2010, when I was SCAMMED, but now if you look for DCC on the BBB website the search results are: "There are no results for 'Direct Connect Communications' within Phoenix, AZ."
Where did they go?
I paid $199 for a so-call "Merchant Referral Certificate" so I could "sell" credit card machines.
The certificate looks like something a seven year old printed off the computer.
It is not worth the paper it was printed it on, let alone two hundred bucks!
BTW, the receipt said NOTHING about a merchant referral cert.
It said the $199 charge was for a "Full Affiliate Training Manual".
But there was never was any "training"!
The packet was just as vague as they had been on the phone.
I was never really supposed to "DO" anything.
Only after I had handed over my credit card number did I discover I was supposed to make the initial contact (through PAID advertising - paid to Money by Web) & it would be handed over to some mystery person to do the actual selling.
(Remind me what I paid $199 for again???)
I wouldn't even get to SEE what I paid for - had I actually gone that route.
In other words, my "job" was to give them access to my credit cards so they could "advertise *my* business" - a "business" I had NO control over.
Moe Robbins set me up with my "training coaches".
What a JOKE.
My "coaches" wanted to know how many more credit cards I had & how much of a credit I had available for use.
When I refused to hand over my other credit card numbers for "advertising" it got REALLY interesting.
Let me back up.
The first call came from Dave Johnson & his side kick Ivan.
Even though I was told SEVERAL times the $199 would be my only cost, Dave wanted to charge me an additional SIX THOUSAND dollars for advertising for "my business".
After an hour or so of badgering, I VERY reluctantly said yes.
The next day the Fedex package arrived with my Money by Web packet of junk.
In it was the Credit Card Charge Authorization for six thousand dollars.
That piece of paper stated the $6000 was for "Weekly Coaching Sessions", NOT advertising!!!
I was told more than once it was important for me to sign it & fax it back "first thing in the morning".
But after sleeping on it & talking it over with my husband, I changed my mind.
(BTW, they suggested I NOT discuss it with my husband.
"A lot of women just do it" & "I'd earn back the money before he even knew it was charged to the account.")
I didn't sign it or fax it back.
I apologized to Dave & told him I wouldn't be going that route.
I'd try Craigslist & other FREE websites first.
OH! Speaking of Craigslist, Money by Web emailed me instructions on how to post on Craigslist. It was an ad for Direct Connect Communications. Soon after I lost my Craigslist account for SPAMMING!
The second call was from Chris Michaels.
Chris said he could "advertising" for me for half of the first offer.
(Both were were offering advertising I'd never be able to verify btw.)
And after an hour on the phone with Chris, he became frustrated with me & told me I was "acting like a spoiled brat"!
You know, because he was "trying to help me get out of debt" & I was refusing to add 6-3 thousand MORE to that debt.
After that comment I was 100% SURE they were crooks.
I told Chris to never call my home again.
So, because I was lied to, & was not willing to fork over THOUSANDS more, that $199 "Certificate" was completely useless to me.
It took me five months to get the $199 charge off my credit card.
Two weeks later, 6/1/2010, even though I had reported my card as STOLEN, because of these scam artist, Money by Web charged my card AGAIN!
My credit card rep told me it was run through as a "REVOLVING CHARGE".
That is definite fraud right there!
This was NOT a revolving charge.
It was NOT authorized.
They accessed my new card number illegally.
Well, that charge has AGAIN been disputed, my account is now permanently CLOSED, & I WILL get my money back.
They should have left well enough alone.
Now my mission in life is to expose BOTH companies for what they really are.
And I'll be talking to the Attorney General & the FBI to see what they have to say about Direct Connect Communications & their relationship with Money by Web.
DCC & MbW, if you happen upon this - FU!
I told you right off the bat if you were scamming me I'd get ya!
You were.
And I am.

#2 General Comment
Direct Connect Coummunications & Money by Web work as a tag team!
AUTHOR: Kristi - (United States of America)
SUBMITTED: Wednesday, June 09, 2010
See how they work this?
This is how Direct Connect Communications was able to keep their A rating with the BBB for so long & why Money by Web is NOT mentioned until it is time to hand over your credit card info.
Anytime the two are linked together in a complaint, DCC acts like they have nothing to do with MbW & ask for the name to "be corrected".
Oh, trust me.
They had it right the first time!
Those of us that have been ripped-off by BOTH Direct Connect Communications & Money by Web, working as a team, know better.
I want to know why the BBB rated DCC with an A rating back in January 2010, when I was SCAMMED, but now if you look for DCC on the BBB website the search results are: "There are no results for 'Direct Connect Communications' within Phoenix, AZ."
Where did they go?
I paid $199 for a so-call "Merchant Referral Certificate" so I could "sell" credit card machines.
The certificate looks like something a seven year old printed off the computer.
It is not worth the paper it was printed it on, let alone two hundred bucks!
BTW, the receipt said NOTHING about a merchant referral cert.
It said the $199 charge was for a "Full Affiliate Training Manual".
But there was never was any "training"!
The packet was just as vague as they had been on the phone.
I was never really supposed to "DO" anything.
Only after I had handed over my credit card number did I discover I was supposed to make the initial contact (through PAID advertising - paid to Money by Web) & it would be handed over to some mystery person to do the actual selling.
(Remind me what I paid $199 for again???)
I wouldn't even get to SEE what I paid for - had I actually gone that route.
In other words, my "job" was to give them access to my credit cards so they could "advertise *my* business" - a "business" I had NO control over.
Moe Robbins set me up with my "training coaches".
What a JOKE.
My "coaches" wanted to know how many more credit cards I had & how much of a credit I had available for use.
When I refused to hand over my other credit card numbers for "advertising" it got REALLY interesting.
Let me back up.
The first call came from Dave Johnson & his side kick Ivan.
Even though I was told SEVERAL times the $199 would be my only cost, Dave wanted to charge me an additional SIX THOUSAND dollars for advertising for "my business".
After an hour or so of badgering, I VERY reluctantly said yes.
The next day the Fedex package arrived with my Money by Web packet of junk.
In it was the Credit Card Charge Authorization for six thousand dollars.
That piece of paper stated the $6000 was for "Weekly Coaching Sessions", NOT advertising!!!
I was told more than once it was important for me to sign it & fax it back "first thing in the morning".
But after sleeping on it & talking it over with my husband, I changed my mind.
(BTW, they suggested I NOT discuss it with my husband.
"A lot of women just do it" & "I'd earn back the money before he even knew it was charged to the account.")
I didn't sign it or fax it back.
I apologized to Dave & told him I wouldn't be going that route.
I'd try Craigslist & other FREE websites first.
(OH! Speaking of Craigslist, Money by Web emailed me instructions on how to post on Craigslist. It was an ad for Direct Connect Communications. Soon after I lost my Craigslist account for SPAMMING!)
The second call was from Chris Michaels.
Chris said he could "advertising" for me for half of the first offer.
(Both were were offering advertising I'd never be able to verify btw.)
And after an hour on the phone with Chris, he became frustrated with me & told me I was "acting like a spoiled brat"!
You know, because he was "trying to help me get out of debt" & I was refusing to add 6-3 thousand MORE to that debt.
After that comment I was 100% SURE they were crooks.
I told Chris to never call my home again.
So, because I was lied to, & was not willing to fork over THOUSANDS more, that $199 "Certificate" was completely useless to me.
It took me five months to get the $199 charge off my credit card.
Two weeks later, 6/1/2010, even though I had reported my card as STOLEN, because of these scam artist, Money by Web charged my card AGAIN!
My credit card rep told me it was run through as a "REVOLVING CHARGE".
That is definite fraud right there!
This was NOT a revolving charge.
It was NOT authorized.
They accessed my new card number illegally.
Well, that charge has AGAIN been disputed, my account is now permanently CLOSED, & I WILL get my money back.
They should have left well enough alone.
Now my mission in life is to expose BOTH companies for what they really are.
And I'll be talking to the Attorney General & the FBI to see what they have to say about Direct Connect Communications & their relationship with Money by Web.
DCC & MbW, if you happen upon this - FU!
I told you right off the bat if you were scamming me I'd get ya!
You were.
And I am.
Kristi - Indiana

#1 UPDATE Employee
Incorrect Company
AUTHOR: directconnect - (United States of America)
SUBMITTED: Wednesday, March 24, 2010
We have noticed our business and url in this complaint towards a different company. All contact information you have complained about are not ours, except our url.
Resolution: Edit your statements involving our url and business name with the correct company. Check all bank statements to see who has charged your credit card and go after that company directly.


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