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Report: #539348

Complaint Review: Direct Connect Communications - Phoenix Arizona

  • Submitted:
  • Updated:
  • Reported By: Brad — Los Angeles California United States of America
  • Author Not Confirmed What's this?
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  • Direct Connect Communications 5025 N Central Ave Phoenix, Arizona United States of America

Direct Connect Communications Money by Web RIP OFF SCAM BEWARE False Promises--LIES, LIES, LIES Phoenix, Arizona

*UPDATE Employee: Situation Resolved

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Was contacted by Direct Connect Communications, I did not call them--Brett was the sales rep--I never would pay a company money to send them deals and I told Brett this but, after an hour on the phone of making promises, I fell for it a dn gave them permission to charge me $250  basically they try to get money out of people, lie constantly, tell the consumer everything they want to hear.  I was told by Brett that his company offered many services that were not on the package sent via mail for the signup.  I paid $250 for one thing, was mailed another and when asked for a refund, I spoke with Moe Robbins, who basically told me --too bad, talked down to me, gave me complete attitude.  Being a small business owner for over 5 years now, I was blown away by the way this company treats people and takes advantage of people in oday's bad economy.I was promised they would look into the sales person who made the empty promises and call me back. Nothing. A week later, Kathy called me and I explained what happened and she promised to call me back and no response.  Moe promised to call me back and nothing again. I guess I have to write this off as a loss but, I wanted to make sure people know who they are dealing with if ever contacted by this company.

They do merchnat services, web design, search engine optimization

This report was posted on Ripoff Report on 12/14/2009 05:39 PM and is a permanent record located here: https://www.ripoffreport.com/reports/direct-connect-communications/phoenix-arizona-85012/direct-connect-communications-money-by-web-rip-off-scam-beware-false-promises-lies-lie-539348. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

Situation Resolved

AUTHOR: directconnect - (United States of America)

POSTED: Monday, December 21, 2009

The company referred to is Money by Web and not Direct Connect LLC. Our company, Direct Connect LLC has been in contact with Money by Web regarding your payment to them. They have supplied us with proof of your refund of $250. We would appreciate all negative reports to be removed on our company, being that your transactions are not involved with Direct Connect LLC.

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