Direct2Drive IGN Duped Sales + Sketch Customer Service = Total BS Company, Internet

My daughter and I pre-ordered Brink with Direct2Drive thinking that IGN was a reputable company. We couldn't be more wrong. After selling us a cd key they had already sold to someone else, and massive issues documented

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Basically... they're totally not legit and a rip off. So in order to play the game I bought a NEW copy directly from STEAM. And I immediately emailed Direct2Drive and requested a refund since I bought a second copy.

Because they have no number to call, have no customer service, and only correspond when you open a ticket, 24 hours later they email me back with a Key trying to tell me the matter has been resolved.

I IMMEDIATELY responded back to request a refund. AND AGAIN they said "sorry but we refuse to refund purchases online."

Long story short, avoid Direct2Drive. There's so much shady crap going on over there.

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.