Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1311830

Complaint Review: Directv Now -

  • Submitted:
  • Updated:
  • Reported By: aetnna5835 — Youngstown Ohio USA
  • Author Confirmed What's this?
  • Why?
  • Directv Now USA

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

There is a company going door to door in the Youngstown area called Directv Now. This is my story about what happened. 1 hour after he left all my tvs were saying 771 searching for satellite. There was an old Directv dish on my roof. He took off the old one and put a new on up. He left the pieces of the old dish laid out in my driveway. When I was picking up all the dish pieces I noticed the wires hanging off my roof. When I followed the wires they were going in front of my steps of my back door. They were pulled so tight I could not open my door all the way. When I called Directv I found out Directv Now was a sub contracter for Directv. Directv sent out a properly trained technician to fix all the problems. I didn’t have to tell him what was wrong he could see it. He had to redo my install. He replaced everything. If Directv Now comes to your door tell them to leave. If you want Directv call Directv and they will send out a properly trained technician to do the install. Thanks

This report was posted on Ripoff Report on 06/16/2016 05:21 PM and is a permanent record located here: https://www.ripoffreport.com/reports/directv-now/directv-now-terrible-work-youngstown-ohio-1311830. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
2Consumer
0Employee/Owner

#2 General Comment

Directv and Dish Net wouldn't admit to this

AUTHOR: James - (USA)

POSTED: Wednesday, June 22, 2016

Yesterday in a rebuttal I made, I stated that from the nail on a fascia board may be nailed into a  ceiling joist. From that nail left or right is the roof joist to the center was 3/4 inch. That was wrong and I made a mistake it is 1 1/2 inch, from center to center of the ceiling and roof joists. If I make the mistake I own it. You would never see Directv or Dish Net admit to a mistake.

Respond to this report!
What's this?

#1 General Comment

Training

AUTHOR: James - (USA)

POSTED: Tuesday, June 21, 2016

This may come as bad news to you, but since 1994 Directv has provided training for all their Employee's and Independent Dealers.  Back in 1994 when they started we had a  Directv Card with the individuals name and company name on it. 

Later Directv started charging 150.00 to take the class with a renewal of 75.00 each year after that. The last time I took the test before they started charging for the class. I made a 100% on Directv test and after 32 years in the business I don't feel I need to take the test anymore. 

Because if anyone who doesn't know what they are doing , shouldn't be installing Satellite System and working on them. I believe it's  Utah that requires the Dealers to licensed to install Satellite systems. 

I have a Nephew who lives not far from you in Pennsylvania. He told me the biggest complaint about Dish Network and Directv, is everyone complains about the roofs leaking. 

I don't know about the Building Codes in Ohio. but here it states that anyone that penetrates the roof, must seal it and guarantee if from leaking for 1 year. I don't know if anyone noticed what Directv did with the roof mount. They shorten the pipe and this reduces the pressure on the roof mount from wind loading. Especially when a lot of the installers are not attaching it to the roof correctly. 

You see the Building Code doesn't state how to install the mount to the roof. But the top and bottom center holes should be anchored into a roof joist, using 3 inch lag screws. The other 4 outer holes would be anchored into the 1/2 inch decking.  

On a roof mount you can tell if it is anchored to just decking. By going out an check the fascia board for 2 nails that are usually 24 inches apart. When you look up at the dish and its in between the nails . Then your dish is just anchored to the decking. 

The nails are usually either nailed into the roof joist or the ceiling joist. If the center of the roof mount is centered on the nail. Then it is installed correctly over the roof joist. If the center of the roof mount is left or right of the nail. Then the nail is in the ceiling joist and center of the roof joist is 3/4 left or right of the nail. Here again the center holes on the roof mount are installed correctly to the roof joist.

If you're happy with the service you get from Directv, that's great. But there is a lot of people here on this site. That would really disagree with you.

Just beause someone comes out and does a bad install. Doesn't mean we're all that way.  

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now