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Report: #1212819

Complaint Review: DIRECTV - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Veronica — Portland Oregon
  • Author Not Confirmed What's this?
  • Why?
  • DIRECTV Nationwide USA

DIRECTV Directv.com DIRECTV NOW HAS A NEW CHARGE? 25.00 EQUIPMENT CHARGES?? Greenwood Village, CO 80155-6550 Nationwide

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Directv,  has a new charge of $25.99 for Equipment Charges?  I have been on the phone 5 times and received 5 different

reasons why They have charged my account the $25.99 The last customer rep I talked to told me now that it is a new charge for HD tv that will coming in the future?  I have been transfered from person to person and been hung up on everytime i have called except for the first call to CSR and being told this charge will be credited to my account then being told that there was a mistake and i will be charged  Now they care calling my phone 4 times a day and requesting I call there CSR number?  How can a company charge your account at will???  there contract stated they can increase there bill but now where does it say they can make up a new category of billing and start charging there customers?

 

 

 

This report was posted on Ripoff Report on 03/02/2015 02:25 PM and is a permanent record located here: https://www.ripoffreport.com/reports/directv/nationwide/directv-directvcom-directv-now-has-a-new-charge-2500-equipment-charges-greenwood-vi-1212819. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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