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Report: #1464739

Complaint Review: Directv -

  • Submitted:
  • Updated:
  • Reported By: Dave — Whitestone NY United States
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  • Directv United States

Directv MasTec 2 No Show Install Appointments Nationwide

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I had a previously scheduled installation of Directv and 3 genies for Oct 8th from 12-4p and after several attempts for an update on install day I was told at 8p it was cancelled due to lack of man power. It was then rescheduled for today, Oct 16th from 12-4p and after receiving confirmation texts the afternoon of Oct 15th and the morning of the install, today, I called at 3p looking for a status update. I was told that the install is now scheduled for Oct 18th. I had taken off 2 days from work for an install that never occurred twice! AT&T Directv was unable to explain or rectify and referred the blame to MasTec. MasTec even has problems contacting their local dispatch when exculating my concern. 

This report was posted on Ripoff Report on 10/16/2018 02:48 PM and is a permanent record located here: https://www.ripoffreport.com/reports/directv/directv-mastec-2-no-show-install-appointments-nationwide-1464739. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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