Complaint Review: DiscountsJungle - Internet
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- Author Not Confirmed
- DiscountsJungle Internet United States of America
- Phone: 8885864538
- Web: www.discountsjungle.com
- Category: Miscellaneous Electronics
DiscountsJungle beware of 15% retained processing fees when returning items, Internet
*Author of original report: Like I said, 'buyer beware and read the fine print' ~
*Consumer Comment: Standard Procedure
*Consumer Comment: Not a ripoff
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Ordered a Nextar SNAP7 7" portable GPS navigator, paid $199.00 plus $10.96 shipping, from AMAZON.com website. Returned GPS because was not satisfied with the performance. Paid $40. for overnight UPS return shipping which included insurance. DiscountsJungle retains 15 % of amount paid for a service fee.
There's no automatic refund by DiscountsJungle upon their receipt of the returned item. I had to track them down on the phone, and was told that they had received the item some time ago, but they would refund soon. They then refunded promptly $169.95. So, I'm 'out' the $29, plus the $40 return shipping. BEWARE of dealing with AMAZON.COM's vendors. Read all the fine print pertaining to them.
This report was posted on Ripoff Report on 02/15/2012 11:58 AM and is a permanent record located here: https://www.ripoffreport.com/reports/discountsjungle/internet/discountsjungle-beware-of-15-retained-processing-fees-when-returning-items-internet-839574. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 Author of original report
Like I said, 'buyer beware and read the fine print' ~
AUTHOR: jak - (United States of America)
SUBMITTED: Wednesday, February 15, 2012
I suggest purchasing items directly from Amazon.com, rather than the other venders listed. Amazon.com = no problems returning and no service fees. Thanks for the input.
#2 Consumer Comment
Standard Procedure
AUTHOR: knownote - (United States of America)
SUBMITTED: Wednesday, February 15, 2012
This is standard procedure among most all retailers online. The amount of time it took to pay their employees to process this order, ship it to you, then receive it back, spend time with you on the phone to try to resolve the issue, restock the item, etc is the reason for this. If this is not to your liking, be sure of what you want before you buy or either stop buying off the net.
#1 Consumer Comment
Not a ripoff
AUTHOR: Ashley - (U.S.A.)
SUBMITTED: Wednesday, February 15, 2012
This is a fairly standard fee with most retailers, even outside amazon. They took the time to order the product, list it, sell it, ship it to you, recieve it back, and issue you a refund. During that time they likely ordered one to replace their inventory leading to having more stock on hand than they need. Your purchase caused labor and shipping charges on the company. It wuld be a rip off if the item were defective, but you returned it just because you didnt like it. try doing that at best buy... they will charge you 15% too.
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