Complaint Review: Ditech.com - Costa Mesa California
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- Author Confirmed
- Ditech.com 3200 Park Center Dr., #150 Costa Mesa, California U.S.A.
- Phone:
- Web:
- Category: Mortgage Companies
Ditech.com Ditech continues to screw up my account and can't resolve it Costa Mesa California
*UPDATE Employee: I am sorry to hear your troubles, but a suggestion
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I'm going to try to be brief because I have just finished writing a long letter to them...now trying to find the names of their executives online is proving frustrating, but I'll get there.
It started with me sending a fax of my proof of insurance. Someone must have misplaced my paperwork and that's where the s****.>
The point is, rather than be nice and put my account back to where it was before one of their employees misplaced my paperwork, they continue to move things around, and the end result is that even though my taxes went down my a few hundred dollars, and I was promised my payment would go down $20 a month, I now receive a letter that all those "overage" disbursement checks they sent me have now created a "SHORTAGE" and I now will have to make payments of $14 more than what I originally started with. I think the workers are inept and I am tired of being punished for their numerous mishandlings of my account.
Pi$$ed
Tampa, Florida
U.S.A.
This report was posted on Ripoff Report on 01/07/2009 09:24 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ditechcom/costa-mesa-california-92626/ditechcom-ditech-continues-to-screw-up-my-account-and-cant-resolve-it-costa-mesa-califor-409413. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
I am sorry to hear your troubles, but a suggestion
AUTHOR: Rr - (U.S.A.)
SUBMITTED: Wednesday, April 29, 2009
.....is if you had at least 20% equity in your home when the loan closed that you simply cancel insurance impounds and handle it yourself. Escrow can be tricky - especially in Florida where insurance rates change wildly from year to year depending on the particular disaster of that year. Take your annual insurance premium, divide it by 12, and set aside that amount each month in a separate account. That's all they do - pretty simple. I'm sorry you're having so much trouble - it shouldn't be that complicated. I'm guessing there's something else going on.
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