Complaint Review: DiVinci - Ontario California
- DiVinci 1950 South Grove Ave. 201 Ontario, California U.S.A.
- Phone: 909-923-4518
- Web:
- Category: Audio & Electronic Retail Stores
DiVinci DV-606, Towers, suround system Ripoff Ontario California
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Last week I was approached by a white pickup truck and two man, mid-to-late twenties offering me a high end surround sound system that they had an extra in the shipment.
I was presented a bill of shipment and a cost of the system, MRSP $ 3,650.00 US. I was asked to through them any offer. Just out of crusty I offered $ 350 CND. The other person got involved and started arguing the quality and cost of the system.
I advised I do not need it and I was about to walk away. Then they agreed to take $ 350.
I brought the system home. I try to connect it. After I energize a system smoke start coming out of the main unit. I am an electrical engineer and I opened the unit to see what is going on. The transformer was fry.
I start investigating where I could by a replacement transformer. I noticed that a fry unit did not have a proper labeling, no manufacturer name, no VA rating. It cough my attention that a transformer was rated for 50 Hz, while all Canada and USA is 60Hz. This might cause the transformer to go into a saturation and burn out.
I contacted 909-923-4518 and I was very much surprised that no help was offered. People was very unprofessional and something start ringing a bell. No serious manufacturer will ever refuse help on technical issues. The prices of other equipment listed on the web was high, therefore, I should be dealing with a reputable Co.
I start browsing internet about divinci@divincisound.com & PRECISION TRANSDUCER SYSTEMS INC. and voila. Rip-Off after rip-off.
I lost $350 and I do not regret the lesson. It could be more
And you folks out here try to learn from other people mistakes! PLS do not get caught in a such deal.
Item description:
DV-608
1800 Watts Total System Power
Built-in 5.1 Receiver/Pre-Amp/Processor/Tuner
*300 Watts/Channele/8 Ohms*
12" 550W High-Current Low-Mass Subwoofer
Satellite/Center (250 Watts x 5 =1250W)
High-Energy lynxis precision Crossover
Digital Hi-Fi Audio/Video In/Outputs
Silver and Platinum Heat Resistant Wiring
Direct Laser Tech. Full Function Remote
Gold Capped High-End A/V Cables and Wiring
14.2"(H) X 44.3"(W) X 13.4" ( D )
71.2 Lbs ( Weight )
Vlado
oakville, Ontario
Canada
This report was posted on Ripoff Report on 02/24/2006 07:30 AM and is a permanent record located here: https://www.ripoffreport.com/reports/divinci/ontario-california-91761/divinci-dv-606-towers-suround-system-ripoff-ontario-california-177817. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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