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Report: #1435771

Complaint Review: Doba - Orem Utah

  • Submitted:
  • Updated:
  • Reported By: Michael — Lindenwood Illinois United States
  • Author Confirmed What's this?
  • Why?
  • Doba 1530 North Technology Way Orem, Utah United States

Doba Continues to charhe you after canceling during their 14 DAY FREE TRIAL Orem Utah

*Author of original report: THEIR CUSTOMER SUPPORT PHONE NUMBER IS NOT VALID!!!!!!!!!!

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Signed up for their free trial but was unable to make it work and load products to EBAY was told that I could only use ONLY EXCEL for my spreadsheet uploads. So I bought Excel.  Still would not work. No customer support so I CANCELLED by FOLLOWING THEIR INSTRUCTIONS AND EVEN RECEIVED AN E-MAIL CONFIRMING MY CANCELLATION FROM THEM. THEY ARE CONTINUING TO CHARGE MY DEBIT CARD $69. THIS HAS HAPPENED TWICE IN THE PAST 5 DAYS. ($138.00)

I have now been forced into cancelling my debit card and requesting a new card number in order to stop them, so I am now without access to my money for the next 10 days until the replacement card arrives.

Please lets all start a CLASS ACTION LAWSUIT against these LIEING THIEVES!!!!!!!!!!!!!

This report was posted on Ripoff Report on 03/23/2018 10:47 PM and is a permanent record located here: https://www.ripoffreport.com/reports/doba/orem-utah/doba-continues-to-charhe-you-after-canceling-during-their-14-day-free-trial-orem-utah-1435771. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 Author of original report

THEIR CUSTOMER SUPPORT PHONE NUMBER IS NOT VALID!!!!!!!!!!

AUTHOR: Michael - (United States)

POSTED: Monday, March 26, 2018

ATTEMPTING TO CONTACT DOBA AT THEIR CUSTOMER SUPPORT PHONE # 877-862-5459 GETS NO-ANSWER!!!!!!!!!!!!!!!!! RECEIVED THIS CANCELLATION CONFIRMATION We are sending this email to confirm that you have cancelled your Advanced Doba account on March 20, 2018 at 5:06 am MDT. Your cancellation confirmation number is C5490452.      

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