Complaint Review: Door Dash - San Francisco California
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- Author Confirmed
- Door Dash San Francisco, California United States
- Phone:
- Web: www.doordash.com
- Category: Fraud, Internet Fraud, Internet Fraud, Bank fraud,Withdrawing money without authorization, On-line service
Door Dash DoorDash My account was hacked and they would not let me talk to a supervisor or anyone that could help me. San Francisco California
*Consumer Comment: Possible Answers
*Consumer Comment: Questions
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Do not use DoorDash App!! "Brian Thomas" who lives at "(((REDACTED))), Brooklyn, NY 11207 USA" hacked my account 2 weeks after I 1st and only once used their service. He charged my bank card for $109.22!!! I contacted DoorDash customer service and was told that she will deliver the complaint to another department and they will call Brian Thomas and then email me sometime later and try to resolve it. I have cancelled my bank card and my bank is filing the charge under unauthorized charging of my account. Also the supervisor was too busy to talk to me. I asked if that is because their system is not secure and she had no comment. Save yourself the trouble and Boycott Door Dash!! ... Share this and protect your friends and family from Fraud!
This report was posted on Ripoff Report on 07/13/2018 05:32 PM and is a permanent record located here: https://www.ripoffreport.com/reports/door-dash/san-francisco-california/door-dash-doordash-my-account-was-hacked-and-they-would-not-let-me-talk-to-a-supervisor-o-1451668. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Consumer Comment
Possible Answers
AUTHOR: Meir - (United States)
SUBMITTED: Monday, August 13, 2018
Door Dash will give you the name and address of the person that was used to make the order delivery. Door dash allows an account holder to allow a secondary person to pay for their meal. The police later say that it is a civil matter.
#1 Consumer Comment
Questions
AUTHOR: Robert - (United States)
SUBMITTED: Friday, July 13, 2018
Just how do you know the name and address of the person that hacked your account?
Also, if you know all of this information, why haven't you gotten the police involved?
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