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Report: #867185

Complaint Review: Doren Aldana - Internet

  • Submitted:
  • Updated:
  • Reported By: RDOWLING — Buffalo Gap Texas United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Doren Aldana 502-3608 Deercrest Dr.North Vancouver, BCV7G2S8 Internet United States of America

Doren Aldana mortgagemarketingcoach.com Offered a Free Mortgage Training DVD for $9.95 shipping...NEVER SENT... Upsold a $197 more in depth course with a $47 upsell which would not open and the few items that did open, were short on infor Internet

*REBUTTAL Owner of company: This issue has been rectified

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Ad on FB:

"Give me 60 days, and I Guarantee I can make your Mortgage Business dramatically more profitable..."

It started off with a FREE CD..."^ Deadly Mistakes That Kill Your Mortgage Referrals!"  for $9.95 S&H NEVER GOT IT

Upsold a "complete e-course course" for $197  with a $47 add-on...

The course was anything but complete, and each section had an upsell for the necessary information.

The information was outdated in the US and the services I was to offer were EXTRA and most realtors are already using social networking.

When I was asked if I had a question, it was as if I did not reply.

I sent several questions on their email format, which were ignored.

I was getting spammed with 5 to 10 emails daily pushing meetings, conference calls and "training" but could not access them all.

My bank called when Aldana's company tried to debit an additional $197 after I had emailed to cancel and refund my money per their "guarantee."

I was informed by email they would SEE if I could get a refund...

DON'T FALL FOR DOREN ALDANA'S SUPERSTAR MORTGAGE BROKER "COURSE"

He was only in the mortgage business for 7 years.  His forte is marketing and the SMB course is high pressure on steroids.  It is virtually impossible to keep up with the volume of worthless spam while working your day job.

This report was posted on Ripoff Report on 04/11/2012 04:14 PM and is a permanent record located here: https://www.ripoffreport.com/reports/doren-aldana/internet/doren-aldana-mortgagemarketingcoachcom-offered-a-free-mortgage-training-dvd-for-995-shi-867185. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

This issue has been rectified

AUTHOR: Djaldana - (Canada)

POSTED: Tuesday, August 04, 2015

I am sorry this client had such a bad experience with us. It was caused due to a breakdown with our email communication systems. Emails were not getting to us. That's why his emails were not being responded to. I don't blame him for being so frustrated and dissappointed. I would feel the same way if I was in his shoes. The problem has since been rectified and his credit card has been refunded. Rest assured, this problem will not happen again. For more information about our products and service or to contact our office, visit: www.mortgagemarketingcoach.com.Thanks!

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