Complaint Review: DR Horton - Daphne Nationwide
- DR Horton 25366 Profit Drive Nationwide USA
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- Category: Unusual Rip-Off
DR Horton Operation Manager Reduced quality of agreed on baseboard and door trim after contract date. Daphne Nationwide
*Author of original report: Complaint Resolved
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On Oct 26, 2015 I placed $1000 earnest money down to purchase a house to be built at 9936 Volterra Ave, Daphne, AL 36526.
On Dec 8, 2015 I formally agreed to purchase the house listed above.
My wife and I selected all the options and every thing was good. During this selection we were told that the baseboard and door trim would be like the model home in which we were sitting at the time.
On Jan 15, 2016 we were informed of the following:
"Yesterday my super and I found out that our office had changed the trim package (base boards and door trim) in the cottages without letting us know. With that said I am adding what was standard and what I believe you are expecting and I am also discounting the cost so you will get at NO CHARGE but I will need you all to sign a change order. I just wanted to give you a heads up. "
Then on Jan 24, 2016 I was informed of the following:
"I am sorry for all of the confusing emails in regards to the change orders. I was trying to get you all the upgraded trim like the model has for the base boards and door frames. I was not successful. L It will be the 5 ¼ base with the 2 ½ around the doors which is nice. If you want the other it is an upgrade of $4K which I do not think it is worth that personally." I do not believe this action is legal or at least bad business practice
This report was posted on Ripoff Report on 01/25/2016 01:48 AM and is a permanent record located here: https://www.ripoffreport.com/reports/dr-horton/nationwide/dr-horton-operation-manager-reduced-quality-of-agreed-on-baseboard-and-door-trim-after-co-1282142. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
Complaint Resolved
AUTHOR: - ()
SUBMITTED: Monday, January 25, 2016
MY complaint was resolved to my Satisfaction by DR Horton
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