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Report: #1353273

Complaint Review: DriveTime / Averex - Texas

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  • Reported By: Fusion — Alabama USA
  • Author Confirmed What's this?
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  • DriveTime / Averex Texas USA

DriveTime / Averex Grinding Wheel Hub Texas

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 I purchased a car at Drive Time in San Antonio, TX almost a year ago. It hasn't been in the shop for repairs as of yet but is in DIRE need of service. I called Averex to get a specific on what is / isn't covered by warranty because The front driver's side of my car is making a loud, grinding noise. The warranty rep just simply stayed "that's not covered on your warranty," so I hung up on him. Knowing they force you to take your car to a repair shop in order to have it analyzed, I got an expert opinion while getting my oil changed to verify my assumption of the noise & was correct.

Now I'm stuck with figuring out how to get this fixed, where to get this fixed but more importantly why doesn't the warranty that I paid / am paying over $3000 for... And is it possible to have it removed from my contract since it's pointless?!? I'm paying $400.00 a month for a 2010 Ford Fusion! Over $20,000 for an $8,000 dollar car! Im on the verge of telling them to pick up the ***** car. I REFUSE to deal with jerks anymore! DON'T buy a car from Drive Time. They sell you on the fact that they have a warranty, but they find ways to get out of paying for repairs. Tell everyone you know!!

This report was posted on Ripoff Report on 02/01/2017 08:13 AM and is a permanent record located here: https://www.ripoffreport.com/reports/drivetime-averex/texas/drivetime-averex-grinding-wheel-hub-texas-1353273. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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