Complaint Review: DSM Supply - Dallas TX 75243 Select State/Province
- DSM Supply 11837 Judd Court #106E, Dallas TX 75243, Select State/Province USA
- Phone: 800-285-2807
- Web:
- Category: Medical Supplies
DSM Supply Direct electrodes SCAM ARTIST, RUDE, UNPROFESSIONAL, RANDOMLY TAKES MONEY OUT OF YOUR BANK ACCOUNT Dallas Texas
*Consumer Comment: Did you ever get a refund?
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DSM aka Direct Electrodes have taken money out of my bank account on 3 different occasions without my consent. The first order I placed with them came weeks later but they took the money out of my account immediately. I ordered from them again and they took out double the money for my order. A month later they called to see if I wanted to order any more products in which I declined. Since then, this company has been taking money out of my account monthly. I have called them to complain but was hung up on.
They won't let you speak to the owner nor will they give you their names. I had to cancel my debit card from my bank because this was the only way I could stop them from taking money out of my account. Please STAY AWAY from this company. Don't let the cheap prices fool you. They will get your information and use it against you. I have never formally complained about a company before but I am reporting them to the Better Business Bureau and I'm calling the Dallas police department to see what they can do about this company.
This report was posted on Ripoff Report on 01/21/2014 11:13 AM and is a permanent record located here: https://www.ripoffreport.com/reports/dsm-supply/dallas-tx-75243-select-stateprovince/dsm-supply-direct-electrodes-scam-artist-rude-unprofessional-randomly-takes-money-out-1117244. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Did you ever get a refund?
AUTHOR: Liz - (USA)
SUBMITTED: Monday, May 23, 2016
I'm sick to my stomach reading all these horrible comments about this disreputable company. Did you EVER get your money back?
i called Capitol One and sicced the credt card representative on them; lo and behold, an email arrived that showed a credit back to (now cancelled) card. Scott called me immediately after the card rep hung up with Jessica and said he processed the refund personally. I told him I had filed a report with the BBB. They should be run out of business!! Now I wait and see if that refund really does appear....


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