Complaint Review: Dun & Bradstreet - Internet
- Dun & Bradstreet Internet United States of America
- Phone: 877-372-4596
- Web: http://www.hoovers.com/
- Category: Advertising / Deceptive
Dun & Bradstreet Hoovers on Line Claims to update their email lists every 30 days Their email lists are many years old! Internet
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In April 2012 i contacted D & B / Hoovers on Line to purchase email addresses of bussiness in the Philadelphia area to send markketing material for my company. Thier pricing is expensive, nearly a $1.00 per email address. Thier minimun is $5000.00 for 6000 emails. Well aftering asking the sales representive a lot questions about the quality of their email lists i was assured that Hoovers has the most current email data. They told me that Hoovers updates their email list every 30 days. i made the decission to purchase the minimun, since they wouldn't let me test the data in advcance. i entered into a contact and paid the first 2 installments of 10 at $441.00 each. We started building a list of 1000 emails to test. I was very dissapointed when over 300 of the 1000 emails bounced back being bad email addresses. I immediatly complaind to my sales representitive got alot of lip service form Hoovers. The second list i pulled was around 1200 emails of Presidents of companies in 4 zip codes 19102, 19103, 19106 and 19107 agian almost 400 returned emails. i startesd researching the returned eamils and found the many of these companies were out of bussiness 3 or 4 years if not longer. D & B / Hoovers does not maintain the data. After the 3 payment to Hoovers i stopped i have been riiped off enough now i have spent $1325.00 for 2200 emails that are wothless. instead of D & B / Hoovers addressing the issues, they want me to continue to pay them for worthless data. I have not intention of paying them another pennie. i have over paid them for what i have recieved. Now they are threating me that they are going to turn my account over a to collection company and to file a law suit. What a way for a big company to treat a customer!
This report was posted on Ripoff Report on 06/28/2012 07:34 AM and is a permanent record located here: https://www.ripoffreport.com/reports/dun-bradstreet/internet/dun-bradstreet-hoovers-on-line-claims-to-update-their-email-lists-every-30-days-their-em-904043. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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