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Report: #1441683

Complaint Review: dutyfreecubancigars.com -

  • Submitted:
  • Updated:
  • Reported By: Concerned Buyer — United States
  • Author Confirmed What's this?
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  • dutyfreecubancigars.com United States

dutyfreecubancigars.com Damian Cayman, Damian C. Bancroft Paid in full and did not complete my order and denied refund Internet

*REBUTTAL Individual responds: Proof of shipping and delivery

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Duyfree is illegitimate company and a scam and should be avoided at all costs. I made an order over a month ago that was not completely fulfilled and boxes sent were opened although the website states all boxes sent sealed? They also sent the wrong cigar order and refused to make it right. I requested a refund for two outstanding boxes and he has been making false statements delaying refund. Damian Cayman (aka Damian C Bancroft) is not to be trusted and delays respones on refund and now claims I never paid him? I have all receipts and email correspondence if anyone would like to see his games and lies please reach out directly. I doubt I will ever be repaid, just want to protect anyone here from ordering from this scam website.

This report was posted on Ripoff Report on 05/05/2018 09:46 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dutyfreecubancigarscom/dutyfreecubancigarscom-damian-cayman-damian-c-bancroft-paid-in-full-and-did-not-complet-1441683. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Individual responds

Proof of shipping and delivery

AUTHOR: David - (Canada)

POSTED: Tuesday, June 05, 2018

Joseph PILLION

Sompo International
725 S. Figueroa St. Suite 2100 
Los Angeles
90017
CA
United States

 

Wed25.04.2018 08:37 Arrival at delivery office US   Wed25.04.2018 09:59 Dispatch from delivery office US   Wed25.04.2018 15:14 Delivered 90017
Wed25.04.2018 08:37 Arrival at delivery office US   Wed25.04.2018 09:59 Dispatch from delivery office US   Wed25.04.2018 15:14 Delivered 90017

 

 

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