Eagle Carports,Inc. Not a trustworthy company Mt. Airy North Carolina

I paid  $99.50 as a down payment on a $1077.09 20x21 carport on July30,2015. I've been given four appointments and they cancel and give them to someone else that is close to where they are already working. I have asked for my money back and was told that it is non refundable. On the day that they are scheduled to come I get no phone call warning me that they are not coming.  I am left to wait thinking that they will show up, soon. On October 2 it will be 8 weeks since I paid money down.  Brenda Orange,TX