Report: #632148

Complaint Review: Eagle Carports, Inc. - Cana Virginia

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Submitted: Tue, August 17, 2010
Updated: Tue, August 17, 2010
Reported By: Danny — Dolores Colorado USA

Author Not Confirmed

Why?

Eagle Carports, Inc. 16398 Fancy Gap Highway Cana, Virginia United States of America

Phone: 276-7552030
Web: www.eaglecarports.com
Category: Building Products

Eagle Carports, Inc. Customer Service is the worst. Waiting over 4 months for them to correct a delivery mistake. Cana, Virginia

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We have been working with Eagle Carports since November 2009. We had snow damage to our garage roof. We ordered replacement materials and they were delivered in May 2010. The wrong size of trusses were delivered. We have been waiting since then for Eagle Carports correct the error. Since June we keep getting the same answer for Tasha at Eagle Carports. They are waiting for the truck to have a full load before they can come up from Albuquerque, NM to deliver the replacement trusses.

Now I know there are 5 or 6 orders for carports/garages in my area. These people have been waiting for at least 2 months or more for delivery and installation. For the last month we have called Tasha each week and have been told that we would be called next week 5 days ahead of when the delivery will be made. Wrong Answer.

I do not recommend Eagle Carports. Use another company.

This report was posted on Ripoff Report on 08/17/2010 07:50 AM and is a permanent record located here: https://www.ripoffreport.com/reports/eagle-carports-inc/cana-virginia-81323/eagle-carports-inc-customer-service-is-the-worst-waiting-over-4-months-for-them-to-cor-632148. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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