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Report: #410388

Complaint Review: Eastman Kodak Company - Rochester, New York Nationwide

  • Submitted:
  • Updated:
  • Reported By: Newton New Jersey
  • Author Confirmed What's this?
  • Why?
  • Eastman Kodak Company kodak.com Nationwide U.S.A.

KodakEastman ,Kodak Company Kodak ESP-3 All-In-One-Printer NIGHTMARE Rochester, New York

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Purchased esp-3 all-in-one-printer in 04/08. It worked great until I changed the ink around the 3rd time.
The ink leaks into the printer head which causes the rollers to keep scrolling.

I contacted Kodak via 800 # and spent 45 minutes on the phone with a very nice women with a very heavy indian accent. Who knew I'd need a translater to fix my printer. She managed to get me to get the printer going again.

The next time I changed the ink, same problem. I have contacted Kodak approximately four times since and cannot seem to find a person who speaks english. What country am I calling anyway??? I end up hanging up on the person across the ocean because I could not understand them.

So now my printer collects dust and I print all my pictures at my local Wal-Mart.

I will never ever purchase a Kodak problem again. It's a waste of time and money.

Donna
Newton, New Jersey
U.S.A.

This report was posted on Ripoff Report on 01/10/2009 06:45 AM and is a permanent record located here: https://www.ripoffreport.com/reports/eastman-kodak-company/nationwide/kodakeastman-kodak-company-kodak-esp-3-all-in-one-printer-nightmare-rochester-new-york-410388. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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