Complaint Review: eComfortusa.com - Internet
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- Author Not Confirmed
- eComfortusa.com Internet United States of America
- Phone: 1-866-554-HEAT
- Web: www.ecomfortusa.com
- Category:
eComfortusa.com is TOTAL THEFT!!! took $250 from my account, never delivered, won't answer phones! Internet
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I ordered a $240 roll of radiant barrier insulation from this company a month ago. I tried to give them extra time on shipping because it was the holidays. I called several weeks later asking where it was. A guy with a russian accent answered the phone. He said my order was shipping from their warehouse in Wisconsin and that they only shipped on Mondays, (???) so I should have it by Wednesday.
The product never arrived. I called again early last week, got the same guy on the phone. He said my order was still listed as pending, and that he would "check with the shipping company," and call me back.
I never recieved the call back I was promised. Finally, by the end of last week, I had had enough. I called probably 15 times that day, with no response. I emailed...no response. Online tech support...no response. it's been three business days of trying now, and it's like the whole company vanished without a trace! The website is still up, but nobody's answering anything....I will have no choice but to take some kind of legal action now.
DO NOT buy from this site, you WILL be swindled.
This report was posted on Ripoff Report on 01/25/2010 08:43 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ecomfortusacom/internet/ecomfortusacom-is-total-theft-took-250-from-my-account-never-delivered-wont-answe-559606. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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