Complaint Review: Economy Lube - Waterloo Ontario
- Economy Lube 250 Weber ST North Waterloo, Ontario Canada
- Phone:
- Web: www.economylube.com
- Category: Auto Service Stations
Economy Lube They asked me for extra service, if not my engein will damage (scam?) Waterloo Ontario
*Author of original report: Problem resolved
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I did an e-test today in Economy Lube at Waterloo, ONTARIO. After the e-test, one of the worker, he asked me to walk outside the door and told me that my e-test over all is good "but" my A/C refrigerate is "extremely" low which usually is "1.3" now is "0.3" which will eventually burn out and damaged the engine. We can do it for $79.99 today and usually outside charged over $100. I am not "auto engineer" or "licensed mechanic" therefore I am worried about my car, I said "yes, if it really HAVE to". He said "oh, it just need 5 mins which will not take long time".
At the same time I asked my friend said they said something wrong with my A/C which need to be done, my friend thought it just anti-freeze (because I forgot what he said the name of the issue) therefore he said hold up and he able to double check it for me because he is "licensed mechanic". I got up and tell another worker to hold up the service (that just less than 2 mins after I said "yes"). Then the same guy came back out and said the service is "done", the car even right in front of the door. After I paid, and I checked the paper receipt, it said A/C system recharge Part # A/C R-12.
I felt fishy about the whole service, after that I went to see my "licensed mechanic" and he told me that is "lie". After I do more study on that, I have following questions:
- Why the worker lied to me that it will damaged the engine which is not, that make me afraid that my car is going to get a engine break down?
- Why I asked for e-test and he test my A/C which is not inside the e-test?
- Why he bring me outside the door, when outside is RAINING?
- Why he said only 5-mins service and only 2-mins (maybe even less)?
- Why the receipt said "R-12" and I checked R-12 ONLY used on 1994 and older car and my car is 2007, now I need to worry that if they did something wrong to my car?
I unable to really feel the A/C any improvement because outside is 14C, I don't know what should I do now because it is totally upset me and I email them today and hope they will answer my question but I read all cases about Economy Lube and no one able to tell me what happen after. Please help.
This report was posted on Ripoff Report on 08/16/2014 02:16 PM and is a permanent record located here: https://www.ripoffreport.com/reports/economy-lube/waterloo-ontario-n2j3h6/economy-lube-they-asked-me-for-extra-service-if-not-my-engein-will-damage-scam-waterl-1170219. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
Problem resolved
AUTHOR: ggg - ()
SUBMITTED: Thursday, August 21, 2014
I talked with the manager and the issue resolved. Seems like communication error and human mistake. I hope never happen again next time.


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