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Report: #37615

Complaint Review: Ed Bozarth Chevrolet - Aurora Colorado

  • Submitted:
  • Updated:
  • Reported By: Littleton Colorado
  • Author Not Confirmed What's this?
  • Why?
  • Ed Bozarth Chevrolet 2001 S. Havana Aurora, Colorado U.S.A.

Ed Bozarth Chevrolet Service Department Lies Aurora Colorado

*UPDATE Employee: Contact info

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Recently, my vehicle needed service for a factory recall. Since my truck was nearing 36000 I also informed the service manager that I would like a few things looked at, I also told him that I had about 35900 miles on my truck. He told me the soonest he could get me in would be in 2 weeks.

I asked if there would be a problem with geting some warranty work done and he told me that there would not as long as I wasn't more than 300 miles over, as I needed to work. On the day of my appointment I was told that there was nothing they would do for me since I was about 150 miles over 36K. I explained the situation and they got the manager I had talked to previously, and he denied everything.

When I got my "courtesy call" a few days later I was asked if I was happy with my experience, I told them no and was promised a call-back from someone higher up. I never got it, nor did I get the mandatory GM survey. These guys are horrible. I would have been fine if I were told that they couldn't help me, but they lied. They even tried to bill me for the recall work done. This company is horrible.

Jonathan
Littleton, Colorado
U.S.A.

This report was posted on Ripoff Report on 12/09/2002 10:43 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ed-bozarth-chevrolet/aurora-colorado/ed-bozarth-chevrolet-service-department-lies-aurora-colorado-37615. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

Contact info

AUTHOR: Rick - (U.S.A.)

POSTED: Tuesday, February 04, 2003

Johnathan if you will give me your contact info I will look your information up in our system and see if I can find out where the breakdown occurred. If you still need some warranty work completed let me know what it is you need and I will try to help you

Rick Steenbock

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