Complaint Review: Eden Pure - Internet
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- Author Confirmed
- Eden Pure Internet United States of America
- Phone: 800-839-0981
- Web: http://www.edenpure.com/
- Category: Heating, Cooling & Ventilation
Eden Pure Heaters Do Not Work, Are Fire Hazard, and Has Rude Customer Service Internet
*Consumer Comment: Check the rating, in watts, of your surge protector...
Show customers why they should trust your business over your competitors...
We bought an EdenPure heater. It doesn't work that well. It is very cold in the house with it on. Furthermore, it melted my surge protector! I contacted Eden Pure and was e-mailing back and forth with an employee there. I gave her a copy of the receipt right from the initial communication. A few days ago, we left the discussion as she would be calling some # she kept giving me. I e-mailed her back for an update, and she said they will not be issuing a refund!
I filed a BBB complaint and a complaint with the Attorney General's office. We'll see if that does any good.
This report was posted on Ripoff Report on 03/02/2012 07:46 AM and is a permanent record located here: https://www.ripoffreport.com/reports/eden-pure/internet/eden-pure-heaters-do-not-work-are-fire-hazard-and-has-rude-customer-service-internet-847546. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Check the rating, in watts, of your surge protector...
AUTHOR: Ken - (USA)
SUBMITTED: Friday, March 02, 2012
and the rating, in watts, of the heater. The heater most likely uses more current than your surge protector can provide without damage. A heater shouldn't even be hooked to a surge protector or extension cord due to the real possibility of a dangerous overload condition.
Doubt the heater's defective, and I have no idea how well it works or doesn't work. I do NOT work for Eden Pure.
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