Report: #103857

Complaint Review: Ediets.com - Nationwide Internet

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Submitted: Mon, August 16, 2004
Updated: Mon, August 16, 2004
Reported By: — AJ Arizona

Author Not Confirmed

Why?

Ediets.com ediets.com Internet U.S.A.

Phone: 800-265-6170
Web:
Category: Alternative Health

Ediets.com rip-off! Offer free trial but continue billing even when service not used. Nationwide Internet

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I responded to a free 30 day trial of the service. I tried the services the first week or two and found it of no value. At that point I stopped logging in not wanting to continue the service. In reviewing my check book I found that they had billed my account for a quarterly payment. When I called to complain they told me it was my responsibility to cancel the free trial and would only refund 2/3 of the amount they took from my acct. If a free trial is offered from a service they should be responsible for ensuring that the subscriber wants the service to continue after the free trial.

T
AJ, Arizona
U.S.A.

This report was posted on Ripoff Report on 08/16/2004 10:17 AM and is a permanent record located here: https://www.ripoffreport.com/reports/edietscom/internet/edietscom-rip-off-offer-free-trial-but-continue-billing-even-when-service-not-used-nati-103857. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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