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Report: #1131658

Complaint Review: eGlobal - http://www.eglobaldigitalcameras.com.au/ Internet

  • Submitted:
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  • Reported By: DissappointedConsumer — Sydney Alabama
  • Author Not Confirmed What's this?
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eGlobal eGlobal Digital Cameras Sent Items that were broken and refused to refund. http://www.eglobaldigitalcameras.com.au/ Internet

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WARNING: I had an appalling experience with eGlobal digital. I purchased a pair of headphones that arrived broken. I emailed them and requested a RMA. After being delayed and stuffed around by their customer service they finally arranged a return. 

They then emailed me and told me the broken item wasn't RMA and they would "glue them back together as a good will gesture". The headphones finally arrived today and they ARRIVED BROKEN again. 

They are refusing to give me a refund and have been incredibly rude. I will never buy anything from this business again and I warn all of you to be very careful with them. Links to images of the broken item can be found below.

 

https://dl.dropboxusercontent.com/u/1702839/2014-01-21%2011.49.31.jpg 

https://dl.dropboxusercontent.com/u/1702839/2014-03-14%2010.52.54.jpg

This report was posted on Ripoff Report on 03/18/2014 04:59 PM and is a permanent record located here: https://www.ripoffreport.com/reports/eglobal/internet/eglobal-eglobal-digital-cameras-sent-items-that-were-broken-and-refused-to-refund-http-1131658. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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