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Report: #1155277

Complaint Review: EICO Heating and air - Jamestown Ohio

  • Submitted:
  • Updated:
  • Reported By: Sara — Cincinnati Ohio
  • Author Not Confirmed What's this?
  • Why?
  • EICO Heating and air 1035 Huron Trail Jamestown, Ohio USA
  • Phone: 937-675-6598
  • Web:
  • Category: Liars

EICO Heating and air ECIO Rip off and dishonest Jamestown Ohio

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EICO was called to replace my AC. Two years later I was informed that nothing was replaced that should have been. I paid $550 for my old parts. June 26, 2012 my AC was "replaced" by EICO Heating & Air. June 2013 my AC was having problems and I called J & E Heating who told me that my unit "was contaminated" and he could make it run but didn't know for how long and that it needs to be replaced. This year, June 2014, my AC is broken again. I called Knochelmann who replaced my furnace this winter, who informed me that all the old copper pipes and electrical parts that should have been replaced two years ago were not replaced. There is also an emergency shut off that is supposed to be outside the house that is not there either. I called EICO to ask them to come rectify their mistake. Debbie was the representative that talked to my fiancé over video phone. My fiancé is deaf and wanted to contact them about their services. She told us that after two years it isn't their problem any more and good luck getting them to pay for a new AC unit. She also stated "how do we know that you didn't replace our new pipes with old pipes." I explained to her that replacing new pipes does not make sense. I explained to her that we trusted them to do the service correctly and we are going to take pictures and get statements from the other two heating and cooling companies that have agreed our AC unit was not put in correctly. Debbie then hung up on my fiancé. We are having the job done properly with Knochelmann this week and it will cost us $1200. We were charged $550 for new pipes and electrical work that was not put in on June 26, 2012

This report was posted on Ripoff Report on 06/16/2014 04:56 PM and is a permanent record located here: https://www.ripoffreport.com/reports/eico-heating-and-air/jamestown-ohio-45335/eico-heating-and-air-ecio-rip-off-and-dishonest-jamestown-ohio-1155277. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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