Elance Inc They allow scammers to work on their site and penalize the people that actually do the work Mountain View, California

Elance  https://www.elance.com has been a good place to do freelance work and grow my business but recently there has been a number of scammers that use their site to get free work done they pass verification and are allowed to hire on Elance.

I have lost over $1000 to these scammers and also have gone thru a lot of stress and mental torment,  they have refused to help me out and even suspended my freelance account with them, so I am being penalized to bringing scammers to their attention it is my fault that disputes has arised from scammers that they allow in their platform.

They have it in fine print that they provide a "guarantee" for payment but they did not follow it and decided to suspend me. I am hoping to find a way to make them liable for this