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Report: #825278

Complaint Review: Electronic Dealz - Gilbert Arizona

  • Submitted:
  • Updated:
  • Reported By: MeToo — Shandaken New York United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Electronic Dealz 2630 S Southwind Dr Gilbert, Arizona United States of America

Electronic Dealz Imran Mirza Did not ship paid for electronic items, issues bogus tracking numbers for items that never shipped Gilbert, Arizona

*REBUTTAL Owner of company: We did not rip anyone off

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Like many other complaints against Imran Mirza & Electronicsdealz.com, my story is the same and I do not understand why they get away with this. Answers Please?

Placing orders thru Sears in good faith, dealing with a worthless 3rd party supplier in AZ, who by the way issues bogus shipping tracking numbers for your goods that really never shipped.

My email address I have for dealing with this form in Az appears like you are dealing with Sears,
however that is false as well.

Sears on the other hand is unwilling to help in this dispute, yet is still selling online items thru Sears website dealing with this scam of a supplier.

I have the email address that this Mr Imran answers if at all helpful.

This report was posted on Ripoff Report on 01/19/2012 01:04 PM and is a permanent record located here: https://www.ripoffreport.com/reports/electronic-dealz/gilbert-arizona-85295/electronic-dealz-imran-mirza-did-not-ship-paid-for-electronic-items-issues-bogus-trackin-825278. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

We did not rip anyone off

AUTHOR: ImranMirza - (USA)

POSTED: Thursday, May 14, 2015

 We did not rip off the party above nor anyone else as it is claimed. We fullfilled all orders or we simply refunded them their money. Electronic Dealz was a preferred supplier for Sears marketplace and we were selling high demand eletronic items like android based tablets. We received approximately 10,000 orders between Black Friday and Cyber Monday when we only had the capacity to handle about 2,000 orders. Being that we are a small company, it took longer than expected to fulfill those orders and we had an issue where approximately 5,000 items were held up in customs after being imported from our factory in China. We fulfilled approximately 7,500 orders and 2,500 orders we cancelled and all customers were refunded through Sears marketplace. Sears marketplace did not pay us unless they could prove the customer received the order. So there is no way for us to have ripped of anyone. 

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