Complaint Review: Elephant Wireless - Bethesda Maryland
- Elephant Wireless Montgomery County Mall Bethesda, Maryland U.S.A.
- Phone:
- Web:
- Category: Credit Card Fraud
Elephant Wireless rip-off stealing money & using debit cards ripoff thieves Bethesda Maryland
*UPDATE Employee: Woah there tiger....
Some how ELEPHANT WIRELESS got my roomates debit card number and stole $300 dollars out of his checking account. This company is ripping people off! My roomate just payed his rent and car insurance now he has overdrawn his account, and bounced his rent check. We may be kicked out of our house. These people need to be stopped!!!!
TIM
Bethesda, Maryland
This report was posted on Ripoff Report on 11/22/2002 04:53 PM and is a permanent record located here: https://www.ripoffreport.com/reports/elephant-wireless/bethesda-maryland/elephant-wireless-rip-off-stealing-money-using-debit-cards-ripoff-thieves-bethesda-maryl-36037. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Woah there tiger....
AUTHOR: Diana - (U.S.A.)
SUBMITTED: Wednesday, December 15, 2004
Okay, think quick....how on earth could this company get a debit card number? We don't just pull these things out of the air.
I can tell you exactly what happened.
I have been working at Elephant Wireless, a franchise of Cingular Wireless, for 5 years. We are the largest retailer of Cingular in the nation, with over 80 stores in MD, DC, VA, NJ, PA, FL, and NC.
All authorized agents have an "agent agreement" which states that if for any reason, you neglect to pay your bill for 3 consecutive months, that is considered termination of service. When that happens, you get charged full retail price for the equipment for not fulfilling your contract.
This may seem like a ridiculous practice to you, but you have no idea how many people do this. If this were not a common practice, we would not need the agent agreement.
Furthermore, your room mate chose to put their credit card number on file. We don't force you to do it if you aren't comfortable with it. He/she filled the document out and signed it themselves, tell them to go through their paperwork.


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