Elliot Management Group Don't believe a word they say! Roseville California

Although I do not agree with the employee that sent their opinion, I do have to applaud their tact, they were very polite in their manner!  I do however wish that some of the people you worked for had your same politeness.  The people that I have dealt with over my matter could not care less about any of their clients. 

In my case my husband had a stroke and because of the economy and other things we were forced to cut back a great deal, when I contacted Eliot they not only could not help me, they refused to even consider it or forward me to someone that possibly could help me.  In this day and age that is a shame, we all could use a little help or even consideration.  I hope they get more people like you that will teach the rest how to be considerate.  

Thank you

I work for Eliot Management Group and unfortunately like every company their are always bad reps. it is unfortunate that you may have experienced one like that, however as far as you being promised that EMG would pay off your old machine and replace it with a new one, the rep should have informed you that it was going to cost you money to do that. I have "bought out" a machine from one of my merchants and all it is, is a form they sign with a letter from their current company for how much is still owed and then we sent them a check to cover the balance owed on their terminal.

as far as your bill increase from 79 to 92 you should contact LFG "leasing Financial Group" as they are the ones who you are paying for the machine you can find their number on the leasing document that you signed with all of your paper work.

EMG is a great company and i enjoy working for them and helping businesses i have allot of businesses of whom i am the rep for and they absolutely love the fact that i am their to help them in every step of the way.

As far as your hidden fees i have a hard time believing that because i have seen our statements compared to many other statement out their and they are really easy to read and understand and we don't have "hidden" fees the standard rates and fees that are associated with accepting credit cards is all we charge.

And yes their is a $50 replacement charge. it is just like with a cell phone if it breaks and they have to send another one they charge $50 because it is being over nighted

i am sorry you had a bad rep and experience with EMG. I love working for this company and will gladly continue working for them as long as i possibly can. their are allot of bad company's out their and EMG is just not one of them, and their are allot of bad reps even thought i know EMG does their best to make sure they never get the job.