Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1360165

Complaint Review: Elvoline - Internet

  • Submitted:
  • Updated:
  • Reported By: Rob — Eagle Mountain Utah USA
  • Author Confirmed What's this?
  • Why?
  • Elvoline Internet USA

Elvoline Elvolineltd.com Misdirected Link had me booking Hotel in Indian instead of Arizona, they refused to refund us the money and cancel the room. Internet

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I went to Trivago.com to find and book a hotel in Scottsdale, Arizona. I found a deal that said Scottsdale, Arizona and so I clicked on it and it took me to the Elvoline site and I booked the Hotel, only to find out after that I had actually booked a hotel for Evansville, Indiana. I have screen shots to prove what happened. We checked another hotel that said Courtyard by Marriott in Scottsdale and that one actually took you to a hotel in Louisiana. We immediately called to cancel the reservation and get our money back. The first call was made within 6 minutes of the booking. They are refusing to cancel and refund my money. The confirmation email states that I could cancel until 3/7/17 at 00:00 hours GMT. This is actually before I even made the reservation. GMT is seven hours ahead of MST where I live. They are claiming that since it is 3/7/17 where their headquarters are (in Europe) they don't have to give us a refund even though it is 3/6/17 at 6:00pm here. They are Claiming it was Trivalgo.com's fault when actually the misleading link is on the elvoline website. I have screen shots of where the links go. I have call times and the confirmation email. This is a completely fraudulant website. I advise everyone to stay far away from them.

This report was posted on Ripoff Report on 03/06/2017 06:39 PM and is a permanent record located here: https://www.ripoffreport.com/reports/elvoline/internet/elvoline-elvolineltdcom-misdirected-link-had-me-booking-hotel-in-indian-instead-of-arizo-1360165. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now