Complaint Review: EMC Mortgage - Internet
- EMC Mortgage www.emcmortgage.com Internet U.S.A.
- Phone: 866-325-4322
- Web:
- Category: Consumer Services
EMC Mortgage RIP OFF ? Or closed down? Internet
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I had filed for a loan modification in January and was told by "Josh" that the paper work would be sent to my home and I needed to sign it and send it back. 2 months later no paper work no phone calls, no nothing. I called them back and was informed that because of Pres Obama's loan mod plan they had been delayed.
Now I cannot even get a phone call to them, I call and they tell me to enter my loan number and then it says the wait call is over 9 minutes and then it hangs up. My late fee on my April payment was $200 and with no one to call to talk to I had no way to find out why and had no other option but to pay it on line. I have faxed "Josh" a please call me ASAP fax and still nothing. I have not got a statement from them for 3 months. I am very affraid of whats next. Wondering if anyone has had similar problems or has a different way to get in contact with them. Its almost as if they have vanished, or at least their customer service department. Please Help if you can...
Kristin
Layton, Utah
U.S.A.
This report was posted on Ripoff Report on 06/08/2009 12:23 PM and is a permanent record located here: https://www.ripoffreport.com/reports/emc-mortgage/internet/emc-mortgage-rip-off-or-closed-down-internet-459674. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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