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Report: #794485

Complaint Review: Emeraldlux - Internet Internet

  • Submitted:
  • Updated:
  • Reported By: Missmees — Angola Indiana United States of America
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  • Emeraldlux Internet United States of America

Emeraldlux Ecigarette Trial offer Internet, Internet

*Consumer Comment: Emeraldlux E-Cigarette

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I found an ad for a an electronic cigarette offer....$4.95 for the cigarette. charger, and refills- free shipping. No where did it say it was going to cost me over $100. They do not make it clear what is going to be charged later for the product you are thinking you are buying. Be careful! I found a charge for $109.95 overdrawing my account when I had not spent or KNOWINGLY authorized any further charges. I called them and left repeated messages that went unanswered until I looked them up online and many MANY complaints about this being done all over the country to many people. And that further charges would be incurred month after month! I found one that said they started posting negative feedback about them all over every internet page and source they could and then called and told them what they were doing. So I did the same thing and they called me back! Offers to remove half the charges, send me free refills,.....ya...I took it knowing from what I read that I would get no better offer from them.

 But I have posted what I think of this deal, filed complaints where I can, and warned everyone that I can on the internet. I will, as I told them on the phone, cancel my card tomorrow and be sure they take no more charges off my bank account. Beware out there.....and stay away from Emeraldlux E cigarettes!

This report was posted on Ripoff Report on 11/02/2011 02:19 PM and is a permanent record located here: https://www.ripoffreport.com/reports/emeraldlux/internet/emeraldlux-ecigarette-trial-offer-internet-internet-794485. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Emeraldlux E-Cigarette

AUTHOR: Rita L - (USA)

POSTED: Sunday, February 12, 2012

I too was taken in by the $4.95 offer for the Emeraldlux electronic cigarette. A month and a day went by and suddenly there was $110.83 missing from my bank account. I went to the bank and asked them where that money went and low and behold....Emeraldlux!!! I told them I was scammed and they immediately suggested that I "hot card" my debit card or they will keep taking my money. I also tried to call them. They never responded to my emails either until I had my BANK call them. Oh, then they were all ears. Too late! The money was put back into my account and that was pretty much the end of it. The fact that I had to cancel my card and wait 7-10 business days for a different one to come is the thing that REALLY pissed me off.                 

They emailed me back finally and said that the "trial offer" was for two weeks and went on about how much more it would cost. THAT was never in "the offer"! Don't you think if that was the case, I never would have ordered the piece of crap? So, in a nutshell, DO NOT fall for the Emeraldlux electronic cigarette SCAM!!!   

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