EMerchant Club EMerchant Club will not cancel my account. Internet

I have been trying for over a week to cancel my account.  I emailed the form. And then kept missing the call from the "Cancelation Department".  They are the only people you can talk to - to cancel the acccount.  I kept leaving them messages.  I am going to be billed again because I cannot "verbally" over the phone cancel to them.  I called again today and was told the Cancelation Department is moving and will not be available until 10/3 - I get billed on the second. I requested a supervisor and was told unavailable -  something fishy here?????

 This company is a Rip-Off and not very professional.     They charge outrages prices for websites.  I only signed with them to get a Smart Living Account - never even used their website - which is not very good.   Built my own. 

Anyway - I do not recomend this website builder to anyone..............

Had anyone else had this problem with this company?