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Report: #976076

Complaint Review: EMusic - New York New York

  • Submitted:
  • Updated:
  • Reported By: Kirk — Van Nuys California United States of America
  • Author Not Confirmed What's this?
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  • EMusic 535 5th Avenue 3rd floor New York, New York United States of America

EMusic Proven that someone else setup account and they refuse to refund my money New York, New York

*Author of original report: Seen but not heard from as of yet

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About 2 years ago a 10 year old boy living in my home signed up for emusic with my credit card and an old email account I had at my old job. 

so for two years I kept getting charged to my credit card. I asked my credit card to look into this for me and I assumed it would stop.

But it did not and as I was switching cards I found that they still were charging me. So I pushed to see why I was getting this fee to my credit card. the credit card company showed that only in the first month that someone on a free trial downloaded music and nothing after.

The credit card company said that the person who did this lives in my city and used my email account.

This is when I found that it was my wife's family that was staying with us and with the help of a friend did this.

The DA has given him probation and his mother has grounded him.

Now a 10 year old boy can't go into any contract and I never signed any contract myself. I have asked Emusic to refund my money but they refused. 

So now I'm taking them to court and once I will may even start a class action suit to stop them for good.

I'm out $1600.00 and more each day.

So I say stay away from them and if you do take them to court to get your money back.

Also Credit card companies should have our back's and not be working for the vendors. 

This report was posted on Ripoff Report on 11/30/2012 10:18 AM and is a permanent record located here: https://www.ripoffreport.com/reports/emusic/new-york-new-york-10001/emusic-proven-that-someone-else-setup-account-and-they-refuse-to-refund-my-money-new-york-976076. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
0Consumer
0Employee/Owner

#1 Author of original report

Seen but not heard from as of yet

AUTHOR: Kirk Herzog - (United States of America)

POSTED: Saturday, January 12, 2013

Still nothing from Emusic I have tried over 30 times to contact Emusic and all I get is Auto reply saying they received my request.  Even the Court in Los Angeles tried to contact them but they refused the notice they sent to tell them to show up in court.   Very Bad company that makes it 99.9 % hard to get a hold on them and they only respond if it does not cost them alot.   I say to ALL Boycott Emusic, Take them to court if you can and make a complaint with the BBB.  Maybe someone will be able to stop them. I wish I coould

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