Complaint Review: emusic.com - New York Internet
- emusic.com Internet United States of America
- Phone: 866-240-9271
- Web: www.emusic.com
- Category: On-Line Stores
emusic.com Dimensional Associates, LLC, JDS Capital emusic.com makes fraudulent, unauthorized charges to credit card after cancellation New York, Internet
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I cancelled a monthly subscription service with emusic.com about 6 months ago. I was being charged 19.99 per month. Suddenly a charge for $6.49 shows up on my credit card -- a new credit card # and expiration date. I logged into the service (and they welcome me back after being inactive so long with an offer of a free month). Under the billing history, it shows they "converted" me from not being a subscriber to paying $6.49 per month!!
I called emusic.com and the girl said that I hadn't cancelled my service: they had just not been able to get authorization on my credit card. (A complete lie). Suddenly the charge for $6.49 was approved. She said she would cancel the service but would not refund the $6.49. I contacted my credit card company.
They need to be stopped. I have saved documentation if anyone is pursuing a class action lawsuit.
This report was posted on Ripoff Report on 04/20/2011 04:19 PM and is a permanent record located here: https://www.ripoffreport.com/reports/emusiccom/internet/emusiccom-dimensional-associates-llc-jds-capital-emusiccom-makes-fraudulent-unauthori-720053. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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