Report: #350463

Complaint Review: EMusic.com - Internet

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Ripoff Report is Xcentric Ventures

Submitted: Sat, July 12, 2008
Updated: Tue, July 15, 2008
Reported By: — Ft Hood Texas

Author Confirmed

Why?

EMusic.com emusic.com Internet U.S.A.

Phone: 866-847-0719
Web:
Category: On-Line Stores

EMusic.com OWES 80 dollars cancelled months ago~NO customer Support~!! Internet

*Consumer Comment: Worked for me.

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Signed up in November for my free 30 day trial. Cancelled a week later when I realized they had no Good Music.....(ripoff 1)

March came and when I looked at my statement was pissed to see more charges from them. Called to cancel and was told to send an email by the automated lady.

Its now July and wouldnt you know they are STILL charging me!!!!!!!!!

Ive sent another email and filled out their online form this time I didnt leave out the choice words and phrases I had before!

I dont know what to do but thats 80 dollars that could go to iTunes where Ild actually get music I want and know!

Jen830107
Ft Hood, Texas
U.S.A.

This report was posted on Ripoff Report on 07/12/2008 11:19 AM and is a permanent record located here: https://www.ripoffreport.com/reports/emusiccom/internet/emusiccom-owes-80-dollars-cancelled-months-agono-customer-support-internet-350463. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Worked for me.

AUTHOR: Anonymous - (U.S.A.)

SUBMITTED: Tuesday, July 15, 2008

POSTED: Tuesday, July 15, 2008

I called 866-847-0719 and spoke with an agent who helped me.

I also emailed cancelme@emusic.com and got a response right away to cancel my account. I also logged into my account and was able to cancel the service. I e-mailed them to confirm it went through.

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