Complaint Review: Engines USA - Chatsworth California
- Engines USA Chatsworth, California USA
- Phone: 8185779326
- Web: www.engines-usa.com
- Category: Car Parts & Accessories
Engines USA Engine blew up from INTERNAL FAILURE within 1 month, less than 2K miles Chatsworth California
*Consumer Comment: You are not alone
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Ordered engine from Ebay on 7/15/14. Engine was listed as a ZERO MILE engine. The seller offered me a $40 discount if I gave a positive feedback rating before shipment and I refused the discount. That should have been my first warning signal.
The engine was $1750 and professsional installation was $2100. The engine was warrantied for one year. The engine arrived with the wrong time chain and was missing the balancing shaft but they assured me that was to improve the performance. When I said I would return the engine, they assured me that there would be no issue and extended the warranty to 3 years which I have in writing.
The engine failed in less than one month with under 1,500 miles on the engine. I had an independent mechanic assess the situation as I knew that the engine rebuilder would blame the installer and the shop that installed it would blame the rebuilder. The independent mechanic diagnosed the engine that the internal components failed and a piston came through the oil pan.
The engine rebuilder sent us another engine obviously acknowledging that their engine was defective but I am stuck with the original $2100 install bill and another $2100 install bill, a rental car for three weeks waiting for them to verify their failure. I am out over $2700 and the replacement engine that they sent us is still missing parts that we had to order from Toyota.
The use USED parts and claim to sell a ZERO MILE engine. It's a lie. I'm taking them to court.
This report was posted on Ripoff Report on 09/29/2014 08:45 PM and is a permanent record located here: https://www.ripoffreport.com/reports/engines-usa/chatsworth-california/engines-usa-engine-blew-up-from-internal-failure-within-1-month-less-than-2k-miles-chats-1180063. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
You are not alone
AUTHOR: 1ZZFE - (U.S.A.)
SUBMITTED: Tuesday, December 06, 2016
I am currently dealing with an issue regarding the addressed company at 21744 Marilla St Chatsworth, CA. and the poor quality of rebuilds and the repeated need to have the already 3 time removal and install of my 1ZZFE engine sent in for warranty repair and suspect theey will again fail for a third time.
The company seems to be going under different aliases such as, but not limited to AAA ENGINE, REMANUFACTURD ENGINES, ENGINES USE, of ENGINES. The details of the issues are to be left undisclosed as to allow for time per a proper resolution.
Just know that you are amongst many that have had problems dealing with the aforemetioned company and its ablity to produce quality remanufactued engines.
They are not accredited by the Better Business Bureal but do have a rapport with them and are graded as an F as defined by customers of there product.


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