Enterprise Rent A Car, Be careful when signing rental contract for car. Findlay Ohio

So I was looking through this website and saw this report and thought that I needed to clarify afew things. 1.) Most collision coverages DO carry over onto your car. Check with your ins company if you have questions. The insurance (CDW) that enterprise offers is usually printed on the contract and states that it is a per day coverage. The problem/headache that we have as employees is that customers who dont purchase the coverage complain about how much they have to pay on their claim (deductible, loss of use time, loss in value of the vehicle, administration fees for processing the claim, increases in you personal policy premium.....) and claim that we have ripped them off because 90% of people swear that the damage didnt happen on their watch...which statistically is doubtful. The insurance is a good idea for afew days, but you can always take it off. We dont want to mislead you, because, honestly, it just makes our job more difficult dealing with customer disputes. 2.) Internet rates are cheaper. Its states this on the website. This is to cut down on the phone traffic to the office. When I first started with the company over 4 years ago, rates werent standardized, but now we are supposed to follow whatever the stated rates our. 3.) It is more expensive for gas when you dont bring it back with the correct amount. This is on purpose because it takes alot of time to go to the gas station and fill up the cars. If everyone brought back the cars on empty monday morning, customers would be waiting for hours while we went to the gas station to refuel and that is completely inefficent. There are not enough hours in a day to get done what needs to to have a sucessful branch (we all work about 50-60 hours a week). The added expense for the gas is a convience fee and is no more than what the state law prohibits. See an article in the Baltimore sun about enterprise at the airport. There was a lawsuit against another rental agency there because they charged so much for gas, and Enterprise was actually praised for how they set up their pricing. Most of the other big companies are now modeling their gas policy after ours. Well I hope that this might help clear up some confusion with some of these issues!

So I was looking through this website and saw this report and thought that I needed to clarify afew things. 1.) Most collision coverages DO carry over onto your car. Check with your ins company if you have questions. The insurance (CDW) that enterprise offers is usually printed on the contract and states that it is a per day coverage. The problem/headache that we have as employees is that customers who dont purchase the coverage complain about how much they have to pay on their claim (deductible, loss of use time, loss in value of the vehicle, administration fees for processing the claim, increases in you personal policy premium.....) and claim that we have ripped them off because 90% of people swear that the damage didnt happen on their watch...which statistically is doubtful. The insurance is a good idea for afew days, but you can always take it off. We dont want to mislead you, because, honestly, it just makes our job more difficult dealing with customer disputes. 2.) Internet rates are cheaper. Its states this on the website. This is to cut down on the phone traffic to the office. When I first started with the company over 4 years ago, rates werent standardized, but now we are supposed to follow whatever the stated rates our. 3.) It is more expensive for gas when you dont bring it back with the correct amount. This is on purpose because it takes alot of time to go to the gas station and fill up the cars. If everyone brought back the cars on empty monday morning, customers would be waiting for hours while we went to the gas station to refuel and that is completely inefficent. There are not enough hours in a day to get done what needs to to have a sucessful branch (we all work about 50-60 hours a week). The added expense for the gas is a convience fee and is no more than what the state law prohibits. See an article in the Baltimore sun about enterprise at the airport. There was a lawsuit against another rental agency there because they charged so much for gas, and Enterprise was actually praised for how they set up their pricing. Most of the other big companies are now modeling their gas policy after ours. Well I hope that this might help clear up some confusion with some of these issues!

The liability insurance on your auto insurance policy covers you and anyone you hurt, public property you damage, etc. That is usually covered by your own insurance in any car you drive.

However, the collision insurance you have is for the car only. Therefore, if you drive someone else's car, their collision insurance covers the vehicle damage. So, most insurance companies do NOT cover you for collision on a rental. You either have to get the collision insurance or be prepared to pay to fix the car in case of an accident.

Reasoning, if you own and are insured on a Ford Focus, and you rent a Ford Expedition, your insurance company is not going to cover the collision since you are not paying for collision on a Ford Expedition.

When you call your insurance company, make sure you specifically ask if you are covered for collision on a rental.

The liability insurance on your auto insurance policy covers you and anyone you hurt, public property you damage, etc. That is usually covered by your own insurance in any car you drive.

However, the collision insurance you have is for the car only. Therefore, if you drive someone else's car, their collision insurance covers the vehicle damage. So, most insurance companies do NOT cover you for collision on a rental. You either have to get the collision insurance or be prepared to pay to fix the car in case of an accident.

Reasoning, if you own and are insured on a Ford Focus, and you rent a Ford Expedition, your insurance company is not going to cover the collision since you are not paying for collision on a Ford Expedition.

When you call your insurance company, make sure you specifically ask if you are covered for collision on a rental.

The liability insurance on your auto insurance policy covers you and anyone you hurt, public property you damage, etc. That is usually covered by your own insurance in any car you drive.

However, the collision insurance you have is for the car only. Therefore, if you drive someone else's car, their collision insurance covers the vehicle damage. So, most insurance companies do NOT cover you for collision on a rental. You either have to get the collision insurance or be prepared to pay to fix the car in case of an accident.

Reasoning, if you own and are insured on a Ford Focus, and you rent a Ford Expedition, your insurance company is not going to cover the collision since you are not paying for collision on a Ford Expedition.

When you call your insurance company, make sure you specifically ask if you are covered for collision on a rental.

The liability insurance on your auto insurance policy covers you and anyone you hurt, public property you damage, etc. That is usually covered by your own insurance in any car you drive.

However, the collision insurance you have is for the car only. Therefore, if you drive someone else's car, their collision insurance covers the vehicle damage. So, most insurance companies do NOT cover you for collision on a rental. You either have to get the collision insurance or be prepared to pay to fix the car in case of an accident.

Reasoning, if you own and are insured on a Ford Focus, and you rent a Ford Expedition, your insurance company is not going to cover the collision since you are not paying for collision on a Ford Expedition.

When you call your insurance company, make sure you specifically ask if you are covered for collision on a rental.

Check your auto insurance policy. Most of them will cover you in a rental car so you do not need to purchase the extra high priced insurance from the auto rental places.

Check your policy first and if it is not included call your insurance place and ask them about it. It will be cheaper for you to get it thru your insurance company than paying super high rates thru the auto rental places for their insurance.

If you need to rent a car thru any auto rental place check around for the best rates.

If you are getting your car repaired and renting a car check the internet sites as sometimes the rates are cheaper booking thru the site than doing it in person.

If you have rented cars in the past, you would know that $16.99 for LDW would the charge per day and not the term of the rental. Get real. Do you really think that the LDW would only be $16.99 if you were to rent the car for a week?

Let me tell you, sometimes the LDW is worth the money. Back in 1999, I was involved in a collision accident involving a rental car which I had rental from Enterprise and another driver. The Enterprise car had only 5,000 miles on the car and I had damaged the left front end and the trunk, at least $6,000 in repairs and I had caused major damage to the other driver's Ford Mustang. Because I paid for the Enteprise LDW, I did not have pay the $500 deductible from my CSAA (California State Automobile Association) auto insurance to cover the Enterprise rental car. CSAA provided a lawyer to help me with the deposition because the other driver wanted $100,000 in injury and lost wages and my insurance covered $60,000 in personal liability. I did not have to fill out any extra paperwork with Enterprise. I don't know what would have happened if I had tried to cover the Enterprise car damage with my Platinum Visa card. Supposedly, certain credit cards will cover car rental damage waivers.

Bottom line: Paying $16.95 x 2-5 days is cheaper than pay $500 deductible on your car insurance.

Don't go out of your house anymore.
Seems you have a problem wioth EVERYONE you come in contact with.
You are becoming the new charles.

I am sorry you learned this lesson the hard way.

Anyone who is signing any contract should read it completely and understand what it is they are agreeing to do under the contract. If something is not clear, ASK what is meant and have it written out to your satisfaction.

Special insurance under an auto rental contract usually is not needed if you own your own car as your regular auto insurance usually will cover the rental car. Ask your agent.