Complaint Review: Enterprise Rent A Car - Cedar Park Texas
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- Author Confirmed
- Enterprise Rent A Car N Bell Blvd. Cedar Park, Texas United States
- Phone: 9498421647
- Web: 2208 S. Fielder Road
- Category: Auto Rentals
Enterprise Rent A Car David, Zach Overcharged, Misled and Charged even more weeks after return Cedar Park Texas
*Author of original report: Standard response from Enterprise Rent A Car
*UPDATE Employee: Enterprise Cares
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This was my second visit to this location and I should have known based on the 1st experience that they are thieves. I was overcharged after renting for 30 days. I was never issued my refund which I was told by Zach would be 48-72 hours and now another $100 charge with no explanation occuring weeks after the return was made. I am disputing the charge and contacting an attorney.
Dont ever rent from Enterprise. Read the rviews about how they do this to many people. Whether it be charging for insurance, overcharging on the daily rate and not refunding deposits and then charginf again for reasons unknown t this point.
When you do a Yelp review they immedaitely contact you through Yelp claiming they want to help but without fail, no further responses. This si such a shady company.
This report was posted on Ripoff Report on 06/12/2018 01:04 PM and is a permanent record located here: https://www.ripoffreport.com/reports/enterprise-rent-a-car/cedar-park-texas-78613/enterprise-rent-a-car-david-zach-overcharged-misled-and-charged-even-more-weeks-after-r-1447157. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
Standard response from Enterprise Rent A Car
AUTHOR: Christian - (United States)
SUBMITTED: Wednesday, June 13, 2018
Let me be real clear. This is how they attempt to show they actually care. Every time you complain they quickly respond asking for more info because they want to look into it. Let me be the first to tell you they dont do a thing. I did respond to my YELP complaint and not a peep after my response. They haVe no intention of resolving anything but put forth this facad that they care and people are further misled by this company as if they are concerned.
DO NOT RENT FROM ENTERPRISE. READ ALL THE REVIEWS ON RIP OFF REPORT, YELP AND OTHERS FOR A REAL DEPICTION OF THIS COMPANY AND THEIR HORRIBLE ACTIONS AND WHAT I WOULD DEEM AS THEFT FROM CONSUMERS.
#1 UPDATE Employee
Enterprise Cares
AUTHOR: Tim - (United States)
SUBMITTED: Wednesday, June 13, 2018
Christian, We’ve noted your comments and would like to have the opportunity to look into this for you. Please send us a detailed email to ehiescalationscc@mailca.custhelp.com include the exact rental location, your contact telephone number, your claims, rental agreement or reservation numbers and any further information regarding your experience with us. We look forward to hearing from you. Regards, Carol H. Social Monitoring
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