X  |  CLOSE
Report: #1447157

Complaint Review: Enterprise Rent A Car - Cedar Park Texas

  • Submitted:
  • Updated:
  • Reported By: Christian — Cedar Park TX United States
  • Author Confirmed What's this?
  • Why?
  • Enterprise Rent A Car N Bell Blvd. Cedar Park, Texas United States

Enterprise Rent A Car David, Zach Overcharged, Misled and Charged even more weeks after return Cedar Park Texas

*Author of original report: Standard response from Enterprise Rent A Car

*UPDATE Employee: Enterprise Cares

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

This was my second visit to this location and I should have known based on the 1st experience that they are thieves. I was overcharged after renting for 30 days. I was never issued my refund which I was told by Zach would be 48-72 hours and now another $100 charge with no explanation occuring weeks after the return was made. I am disputing the charge and contacting an attorney.

Dont ever rent from Enterprise. Read the rviews about how they do this to many people. Whether it be charging for insurance, overcharging on the daily rate and not refunding deposits and then charginf again for reasons unknown t this point. 

 

When you do a Yelp review they immedaitely contact you through Yelp claiming they want to help but without fail, no further responses. This si such a shady company. 

This report was posted on Ripoff Report on 06/12/2018 01:04 PM and is a permanent record located here: https://www.ripoffreport.com/reports/enterprise-rent-a-car/cedar-park-texas-78613/enterprise-rent-a-car-david-zach-overcharged-misled-and-charged-even-more-weeks-after-r-1447157. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
1Author
1Consumer
0Employee/Owner

#2 Author of original report

Standard response from Enterprise Rent A Car

AUTHOR: Christian - (United States)

POSTED: Wednesday, June 13, 2018

Let me be real clear. This is how they attempt to show they actually care. Every time you complain they quickly respond asking for more info because they want to look into it. Let me be the first to tell you they dont do a thing. I did respond to my YELP complaint and not a peep after my response. They haVe no intention of resolving anything but put forth this facad that they care and people are further misled by this company as if they are concerned.

 

DO NOT RENT FROM ENTERPRISE. READ ALL THE REVIEWS ON RIP OFF REPORT, YELP AND OTHERS FOR A REAL DEPICTION OF THIS COMPANY AND THEIR HORRIBLE ACTIONS AND WHAT I WOULD DEEM AS THEFT FROM CONSUMERS.

Respond to this report!
What's this?

#1 UPDATE Employee

Enterprise Cares

AUTHOR: Tim - (United States)

POSTED: Wednesday, June 13, 2018

Christian, We’ve noted your comments and would like to have the opportunity to look into this for you. Please send us a detailed email to ehiescalationscc@mailca.custhelp.com include the exact rental location, your contact telephone number, your claims, rental agreement or reservation numbers and any further information regarding your experience with us. We look forward to hearing from you. Regards, Carol H. Social Monitoring  

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now