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Report: #750556

Complaint Review: Entrust Bankcard - Mesa Arizona

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  • Reported By: cosmo — California United States of America
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  • Entrust Bankcard Mesa, Arizona United States of America

Entrust Bankcard Rhett Doolittle DON'T TRUST ENTRUST BANKCARD....COMPANY IS A SCAM Mesa, Arizona

*General Comment: Lease is not good option for business owners

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If you have been contacted by Entrust Bancard, telling you that you qualify for wholesale merchant rates and they can save you money, hang up the phone! Just do a bit of research online, and you'll find that this company is a scam. I was told by their rep that I qualify and she verbally promised to save me at least 20% per month. She tied me up in a contract with them and also forced me into signing a lease for their equipment for 5 years! Then when my statements arrived, I find that I'm actually being charged way more than I use to pay. When you call them to complain, you get a boiler plate response from their rep Jessica, that they never promise anything? Really? I should have recorded the exact words their reps use. They do promise and in fact verbally guarantee to save you money. Who would switch their merchant account so they can pay more? When you get the bill you find not only did your rates go up, but they also charge you all kinds of hidden fees. Unbelievable!!! Their founder and CEO is a joke, he has vidoes on you tube, explaing how great his company is and how smart he is. Well, great companies and smart CEO's don't lie to their customers to acquire them. He also has written a lengthy response to the hundreds of complainant they have received on their website, which is also a joke! This company uses unethical tactics to rip hardworking business owners off. They should be shut down! If anyone has had similar experiences and would like to talk to me further about taking action agaist this company for their outright dishonest and unethical business practices, feel free to respond or contact me directly (((REDACTED)))

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This report was posted on Ripoff Report on 07/08/2011 08:55 AM and is a permanent record located here: https://www.ripoffreport.com/reports/entrust-bankcard/mesa-arizona-/entrust-bankcard-rhett-doolittle-dont-trust-entrust-bankcardcompany-is-a-scam-mesa-a-750556. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 General Comment

Lease is not good option for business owners

AUTHOR: merchant services consultant - (United States of America)

POSTED: Saturday, November 19, 2011

I'm a merchant services consultant. I never sell a lease to a business owners. It's not a good investment. example terminal cost only $200-300. If anyone suggest you to sign on lease be careful. Example $ 59 times 6 years equals $3540. or $119 times 6 years $7140. These are the exact numbers that happened to 2 of my merchants. Entrust said that the leases make up for lower processing fees. which is not true. For one of my account there was only $100 left after paying wholesale cost to Visa, MasterCard, & debit network interchange & assessment fees. Entrust stated they can save merchant $70 and put the merchant on $59 lease. automatically the numbers show no savings and placed merchant on Tier Pricing which is less cost effective than Interchange Plus Pricing. One of my merchant settle report funds is not matching up with deposits into the bank. First is stay away from any merchant service representative who signs you on lease. Lease and processing fees should be separate. If they want to genuinely save your business money they will focus on the processing fees only. Terminal fees and Processing fees should be kept separate.

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