Complaint Review: entrust bankcard - mesa Arizona
- entrust bankcard 1255 w. baseline rd. a200, mesa, Arizona United States of America
- Phone: 888-815-1676
- Web:
- Category: Credit Card Processing (ACH) Companies
entrust bankcard total scam, don't believe anything they say mesa, Arizona
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i got contacted by entrust bankcard on the phone, promising significant saving in my credit card processing, and i set up an appointment with them. Amanda came and made a copy of my current statement, then in her laptop, showed me how entrust can beat my current rates by a big margin and all the saving i could get with entrust. i was also lured into leasing the credit card machines- hypercom-(60 months term of $50 a month), but said i keep the machines after the lease. she even showed me i still save a bunch even with the $50/ month lease. so i switched. THE BIGGEST MISTAKE OF MY LIFE!!
when i got my first statement, i was in shock. my rate was a lot higher than my previous company. i called and complained with aleksander robinson and he promised it will be lower next month. of course, next month rate is still higher, even though he did lower it by a hair. now not only do i have a higher rate, i am leasing the machine for $50 a month. this went on for 3 months and i finally decided to go back to my previous processing company. i am not aware i have to pay $500 penalty. on top of that, the lease is non cancelable. so i am stuck with the machines for 60 months.
well i make it work by using the machines with my previous processing company. the machine broke a week ago. the leasing company can't help me, entrust can't help me since i no longer process with them, so i am paying for a machine that doesn't work. to make it worse, the leasing company said i don't own the machines after the lease (as stated by Amanda from entrust). i have to return the machines in WORKING condition, or buy it or continue to lease it. so i called hypercom to see if it is still under warranty since i only have the machine for less than six months. guess what, it expired, entrust gave me an old machine that is out of warranty. so i have to pay for the repair.
this is a nightmare that just keep going. nothing entrust said is true. it ends up costing me so much more.
This report was posted on Ripoff Report on 01/08/2012 02:26 PM and is a permanent record located here: https://www.ripoffreport.com/reports/entrust-bankcard/mesa-arizona-85202/entrust-bankcard-total-scam-dont-believe-anything-they-say-mesa-arizona-819754. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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