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Ripoff Report | Epoch Review - Kansas - Epoch money taken out of my
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Report: #308923

Complaint Review: Epoch - Kansas

  • Submitted:
  • Updated:
  • Reported By: cheshire Other
  • Author Confirmed What's this?
  • Why?
  • Epoch www,euepoch.com Kansas U.S.A.

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I have noticed of late that I have had recent amounts of money being taken out of my bank account,and could not understand why and how this was,so I went to the bank to check out the problem.

During the checks,it came to our notice,that there was a certain figure being taken out by epoch.I have changed all my details and am working with the bank to see if this is a case of fraud and to see if there is any way of getting this money back. I f any one has had the same problems as I have,they should seek the same path as this is wrong and in just.They should be stopped and dwelt with accordingly .

John54
cheshire
United Kingdom

This report was posted on Ripoff Report on 02/14/2008 02:03 PM and is a permanent record located here: https://www.ripoffreport.com/reports/epoch/kansas/epoch-money-taken-out-of-my-bank-without-my-knowledge-usa-kansas-308923. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
4Consumer
0Employee/Owner

#4 UPDATE Employee

This is a really easy situation to get out of.

AUTHOR: Justinonlooker - (U.S.A.)

POSTED: Tuesday, June 03, 2008

Okay, this is what you do:

1. Call EPOCH 1800 893-8871

2. You'll be asked for the card number being billed - they need it to find your record of charges

3. Give them the number without wasting 10 minutes arguing which will result in you giving it to them anyway [if they're billing you they already have your info, they just need to locate your acct details]

4. They'll tell you what the charge is for

5. If...... [AND ONLY IF YOU SERIOUSLY DID NOT MAKE THIS CHARGE - AND THEY CAN CHECK BY IP ADDRESS WHICH IS RETAINED FOR EVERY TRANSACTION].....if you did not make the charges, "TELL THEM!!!!"

6. Tell them it wasn't you and not only will they reverse the charges but they will help you find the people stealing your identity - they'll tell you how later on in the conversation
7. Wait 2-10 business days for your refund to post

Seriously, their phone number is on your statement every month right next to the charge. Try calling them to resolve the matter. It's a 5 minute conversation at best.

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#3 Author of original report

Epoch money taken out of my bank account[update]

AUTHOR: John54 - (United Kingdom)

POSTED: Saturday, March 01, 2008

this is an update on the last my report about Epoch, as reported in my last file things have taken a turn for the better. I went to the bank to take this matter up with them I was there for two hours, but it was well worth the time and effort that was put into it. they treated this matter as a case of fraud and it proved to be fruitful. the bank did there investigating and I have since been given all my money back including all the bank charges which were also happened during this time of deception.

I have since changed my bank cards and different other things. The bank was very good in taking care of this matter and I was very pleased for there quick attention in solving this matter, thank you to all concerned.[Nat-West]
SIGNED
John54.

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#2 Author of original report

Epoch money taken out of my bank account[update]

AUTHOR: John54 - (United Kingdom)

POSTED: Saturday, March 01, 2008

this is an update on the last my report about Epoch, as reported in my last file things have taken a turn for the better. I went to the bank to take this matter up with them I was there for two hours, but it was well worth the time and effort that was put into it. they treated this matter as a case of fraud and it proved to be fruitful. the bank did there investigating and I have since been given all my money back including all the bank charges which were also happened during this time of deception.

I have since changed my bank cards and different other things. The bank was very good in taking care of this matter and I was very pleased for there quick attention in solving this matter, thank you to all concerned.[Nat-West]
SIGNED
John54.

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#1 Author of original report

Epoch money taken out of my bank account[update]

AUTHOR: John54 - (United Kingdom)

POSTED: Saturday, March 01, 2008

this is an update on the last my report about Epoch, as reported in my last file things have taken a turn for the better. I went to the bank to take this matter up with them I was there for two hours, but it was well worth the time and effort that was put into it. they treated this matter as a case of fraud and it proved to be fruitful. the bank did there investigating and I have since been given all my money back including all the bank charges which were also happened during this time of deception.

I have since changed my bank cards and different other things. The bank was very good in taking care of this matter and I was very pleased for there quick attention in solving this matter, thank you to all concerned.[Nat-West]
SIGNED
John54.

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