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Report: #1298434

Complaint Review: Etax - Internet

  • Submitted:
  • Updated:
  • Reported By: Etta Hughes — Fort Worth Texas USA
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  • Why?
  • Etax Internet USA

Etax Etax is deceptive ETAX "free" online services Internet

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 I used Etax online income tax filing service, under the understanding, according to their advertisement that it was a free service. After going through the steps of entering my information, I came to the part where it had three forms of payment, but I thought it was free, then I read there was a 34.99 dollar charge for direct deposit, so I agreed to it, but today upon checking my account, I only received 35.00 in my account, and I called Etax only to be talked to rudely by customer service which informed me of an additional 65.00 processing fee which I did not see listed on screen but I was informed by the customer service rep. That others have also "overlooked" this information on the processing fees. Etax took over half of the money that was entitled to me, and I am struggling for money at this time being that I am unemployed. By the way the customer service was very very rude.

This report was posted on Ripoff Report on 04/07/2016 01:06 PM and is a permanent record located here: https://www.ripoffreport.com/reports/etax/internet/etax-etax-is-deceptive-etax-free-online-services-internet-1298434. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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