Complaint Review: Everbritewhites - Internet Internet
- Everbritewhites Internet United States of America
- Phone: 877-666-0531
- Web: www.everbritewhites.com
- Category: Dental Services
Everbritewhites Everbritewhites.com teeth whitening, whiter teeth Internet
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On 4/13/2010 a friend posted this web site on her facebook site, http://www.newswebdaily.com/health/white-teeth/index1.php?t202id=22035&t202kw=US
I read it and believed the information to be truthful. I clicked on the hyper-link for everbritewhites.com and filled out the information to receive the teeth whitening product with the knowledge that I was entering into a membership and would have 10 days to try the product and if not satisfied could cancel my membership. I provided my credit card and agreed to the $3.87 s/h fee. A few hours later I discovered that the web site was spam and the offer was a scam. I immediately called the toll free number to everbritewhites to discover their offices were closed. I called on 4/14/2010 during business hours and spoke with karen jones, I informed her that I wanted to CANCEL my trial mambership and I did not want to try the product that I felt I was misled by the web site and I was not interested. Jones tried to convince me and offered a 20 day trial period, I kindly refused and repeated that I wanted to cancel my trial membership. Jones informed me that she had all my information and an email would be sent within a couple of hours and I would need to follow the instructions to complete the cancellation process. On 4/15 I called again to Everbritewhites and spoke to stacy lopez, I informed her that I had not received the email and I wanted to make sure that my trial membership was cancelled. Lopez again took all the information for me and confirmed that my membership was cancelled. Within a couple of hours I received a phone call from my credit card company, fraud division, who informed me that Everbritewhites had attempted to charge $87.47 to my account. The transaction was denied and the credit card spokesperson advised me to close my account, which I did. I then made one more call to Everbritewhites and spoke to Nicole who confirmed that my account/membership had been cancelled/closed. Nicole had no idea why the charge was attempted. As I informed her, had I continued with the trial membership, I had 10 days to try the product before being charged for any additional shipment, I wasn't even given that opportunity, once I cancelled, I was charged. I informed Nicole that I would be filing complaints and this was no way to conduct a business, with no disrespect to her at all, she only works there, but to pass the information onto her management.
This report was posted on Ripoff Report on 04/15/2010 04:22 PM and is a permanent record located here: https://www.ripoffreport.com/reports/everbritewhites/internet/everbritewhites-everbritewhitescom-teeth-whitening-whiter-teeth-internet-593659. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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